Christine Lachapel
Bronx,NY
Summary
A highly motivated and adaptable professional with a diverse skillset and a proven track record of achieving results, eager to contribute expertise and collaborate with a dynamic team in a challenging and rewarding role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Disaster Case Manager
New York Disaster Interfaith Services
04.2023 - Current
- Maintain active caseloads of over 100 clients in the tri-state area.
- Trained new onboarding staff in using case management software and learn company policies
- Utilized case management software and database to track and monitor client information on time.
- Provided case management services to disaster victims, including counseling, guidance, and support during recovery.
- Developed assessments and coordinated services with victims, community organizations, and other non-profit agencies.
- Assisted with developing and implementing disaster response plans.
Foster Care Case Planner
Lutheran Social Services of New York
07.2022 - 04.2023
- Provided detailed case management services for 15 children. Developed and maintained relationships with foster parents, birth parents, and discharge resources in providing them with support and resources to ensure best outcomes for clients.
- Facilitated and attended court hearings, mediations, supervised visitations, and other meetings related to caseload.
- Ensured compliance with all federal and state regulations related to foster care. Developed and implemented individual service plans for each child in care.
- Worked collaboratively with other departments to ensure that all services are provided. Provided crisis intervention and mediation services to families in need.
- Monitored and tracked foster care cases to ensure they were making positive progress. Ensured that all appropriate documentation was completed and submitted according to deadlines.
Crime Victim Advocate
Safe Horizon
10.2021 - 06.2022
- Contacted multiple clients that have either filed a police report or walked into the precinct seeking services. Assisted victims of crime or domestic violence in understanding and navigating the criminal justice system.
- Developed a network of resources for individuals affected by crime, including victims, witnesses, and their families. Provided crisis intervention, advocacy, safety planning, and emotional support to individuals affected by crime.
- Conducted outreach and education to the community on topics related to crime victims’ rights and services.
- Worked with law enforcement to ensure victims’ rights were respected and upheld. Collaborated with other community partners to increase access to resources and services for crime victims.
Cadet (Internship)
New York City Department of Correction
09.2018 - 12.2019
- Control daily operations- maintaining logbooks, post assignments, PBA testing, chemical agent distribution, alarms, emergency responses
- Housing area daily operations- equipment, housing census, and supervision of feeding.
Education
Bachelor of Arts - Criminology
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2019
Associate of Science - Criminal Justice
LaGuardia Community College of The City University of New York
Long Island City, NY12.2017
Skills
- Crisis Intervention
- Advocacy
- Resource Navigation
- Problem Solving
- Customer Service
- Time Management
- Multitasking
- Microsoft Applications
Certification
Mental Health First Aid, October 2023, National Council for Mental Wellbeing
Languages
Spanish
Timeline
Disaster Case Manager
New York Disaster Interfaith Services
04.2023 - Current
Foster Care Case Planner
Lutheran Social Services of New York
07.2022 - 04.2023
Crime Victim Advocate
Safe Horizon
10.2021 - 06.2022
Cadet (Internship)
New York City Department of Correction
09.2018 - 12.2019
Bachelor of Arts - Criminology
John Jay College of Criminal Justice of The City University of New York
Associate of Science - Criminal Justice
LaGuardia Community College of The City University of New York
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