Christine Lucas-Rusinko
Hershey,PA
Summary
Dynamic leader and quick learner with a proven track record at Derry Township Schools, adept at multitasking and fostering a positive environment. Excelled in enhancing customer satisfaction and streamlining operations, showcasing strong customer service and inventory management skills. Achieved significant improvements in team productivity and service delivery through effective communication and detailed orientation.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Food Service Worker
Derry Township School District
08.2021 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for our students.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected student loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Cleaned and organized kitchen, dining and service areas.
- Cross-trained in other kitchen positions to support staff and meet our students needs and demands.
Manager
Hardees
07.1997 - 09.2002
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cooking made to order food items
- Inventory of stocked items
- Scheduling staff for needed business hours
- Ordering food items and supplies to keep up with demand.
- Opening and closing business in a safe manner.
Bob Evans
Server
08.2011 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Assistant Mananger
Littman Jewelers
10.2002 - 05.2011
- Supervised day-to-day operations to meet performance, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Sales of high ticket items
- Scheduling staff for need and demand of business hours.
- Inventory of all stocked items
- Customer service in all aspects, cleaning, servicing, selling and building rapport.
Education
Associates - Culinary
Keystone Technical Institute
Harrisburg, PA05.2009
Graduate Certificate - General Studies
Hershey High School
Hershey, PA06.1999
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Detail oriented
- Building rapport with students
- Team building skills
- Listening and understanding
Certification
ServSafe certified
Timeline
Food Service Worker
Derry Township School District
08.2021 - Current
Bob Evans
Server
08.2011 - 10.2019
Assistant Mananger
Littman Jewelers
10.2002 - 05.2011
Manager
Hardees
07.1997 - 09.2002
ServSafe certified
Associates - Culinary
Keystone Technical Institute
Graduate Certificate - General Studies
Hershey High School
Similar Profiles
Ashlie SchaubleAshlie Schauble
Learning Support Assistant at Derry Township School DistrictLearning Support Assistant at Derry Township School District
Danica WeaberDanica Weaber
Long Term Substitute Grade 3 at Derry Township School DistrictLong Term Substitute Grade 3 at Derry Township School District
Maria MrozowskiMaria Mrozowski
English Teacher at Derry Township School DistrictEnglish Teacher at Derry Township School District