Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine MacKinnon

Boston

Summary

Highly resourceful, organized, and passionate professional; thrives in a role that utilizes my strong communication skills, creative problem solving, and innate work ethic.

Overview

8
8
years of professional experience

Work History

Innovation Concept Manager

New Balance
Boston, MA
07.2024 - Current

-Lead matrix teams of designers, engineers, developers, and other stakeholders that deliver disruptive products and athlete experiences.
-Manage multiple innovation projects at various stages simultaneously identifying project risks, challenges, and bottlenecks, and implement solutions with cross-functional teams.
-Assess and develop innovation strategies that identify growth opportunities within product categories building alignment across teams around project goals, consumer needs, and business objectives.
-Manage product creation timelines and ensure successful project execution and handoff with inline category partner
-Collaborate closely across departments fostering a collaborative, communicative work environment.
-Develop deep understanding of athlete and consumer needs.
-Identify unmet athlete and consumer needs through research and insights.
-Translate insights into innovative product and performance solutions.
-Forecast future trends and market expectations to inform innovation initiatives.
-Define product opportunities that support category growth and performance improvements.
-Leverage athlete, consumer, and corporate strategy insights to create future-focused sport frameworks.
-Develop compelling stories and narratives to communicate product intent and innovation opportunities.
-Build and maintain strong relationships with internal stakeholders across the organization.

Project Manager, Innovation Operations

New Balance
Boston, MA
12.2023 - 07.2024

-Collaborate closely across departments, including Product, Finance, and Marketing, to ensure a cohesive and integrated Innovation operation approach.

-Proactively identify operational challenges and bottlenecks, working collaboratively with the team to implement effective solutions.

-Collaborate within the Project Management team and with Design, Engineering, and Sports Research team leads to ensure that operational support aligns with the evolving needs of the design team and brand stakeholders.

-Support key Innovation initiatives and projects as assigned and collaborate on program initiatives including but not limited to the integration of evolving compound and material needs into the larger Innovation organization.

-Act as the relationship manager for Project Management software vendors, ensuring effective communication and resolving issues promptly.

-Represent the Innovation team in discussions related to new ways to facilitate and brainstorm creative conversations.

-Partner with team leads, facilitate and oversee department high level calendar & communications keeping all stakeholders informed about critical deliverable dates, events, and deliverables.

-Lend operational support as needed for critical events to ensure success.

Facility Manager

the TRACK at New Balance
Boston, MA
06.2022 - 12.2023

-Provide leadership and management of the operation of entire sporting facility. Plan, coordinate and execute daily activities to ensure an exceptional customer experience for patrons.
-Hire new employees and schedule staff according to facility events and operations.
-Oversee all human resource functions including managing and developing employee positions and responsibilities, completing payroll and all hiring for facility.
-Assign daily events and delegate tasks to staff members. Produce facility and event schedule.
-Manage scheduling software including booking and billing of contract users and act as liaison with other tenants and third-party companies.
-Develop and order inventory for concessions and merchandise.
-Create and develop all policies and procedures for facility operations and events.
-Work in tandem with General Manager to create and complete user contracts.
-Collaborate with accounting team to manage facility financials including submission of weekly purchases, daily reporting of financials, and budgeting.
-Develop new programs and revenue generating sources.
-Plan, communicate and execute stakeholder events.
-Prioritize the safety, comfort and productivity of staff and patrons.

Assistant Facility Manager

the TRACK at New Balance
Boston, MA
04.2021 - 06.2022

-Assist Facility Manager with all operations of facility.
-Manage and schedule hourly employees.
-Ensure the facility runs smoothly and sporting events are running on time.

Administrative Manager and Events Coordinator

Warrior Ice Arena
Boston, MA
11.2018 - 06.2022

-Provides administrative support for event services, including customer service, space reservation, layout of event spaces, calendar setup and scheduling, and coordination with vendors.
-Assist Facility Manager with all operations of facility including billing, daily reporting, and scheduling.

Education

Bachelor of Science - Clinical Exercise Science

Ithaca College
Ithaca, NY

Master of Arts - Athletic Administration

Endicott College
Beverly

Skills

  • Strategic thinking
  • Teamwork and collaboration
  • Problem-solving
  • Organizational skills
  • Project management
  • Relationship building

Timeline

Innovation Concept Manager

New Balance
07.2024 - Current

Project Manager, Innovation Operations

New Balance
12.2023 - 07.2024

Facility Manager

the TRACK at New Balance
06.2022 - 12.2023

Assistant Facility Manager

the TRACK at New Balance
04.2021 - 06.2022

Administrative Manager and Events Coordinator

Warrior Ice Arena
11.2018 - 06.2022

Bachelor of Science - Clinical Exercise Science

Ithaca College

Master of Arts - Athletic Administration

Endicott College