Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Faas

Killeen,TX

Summary

Proven leader at AAFES Exchange, adept in strategic thinking and design thinking, enhanced interdepartmental communication, and spearheaded market-driven concept development. Excelled in teamwork and collaboration, driving sales growth and improving customer satisfaction. Achieved notable efficiency in operations and marketing, showcasing exceptional problem-solving and communication skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Concept Manager - Starbucks

AAFES Exchange
07.2023 - Current
  • Improved communication between internal departments through regular updates on project progress, fostering a collaborative work environment and ensuring alignment on project goals.
  • Conducted in-depth market research to identify consumer needs and preferences, informing successful concept development.
  • Collaborated with design teams to create visually appealing product packaging that resonated with target audiences.
  • Led cross-functional teams to create impactful marketing campaigns that drove sales growth.

Supervisor Starbucks

AAFES Exchange
08.2021 - 07.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Theater Supervisor

AAFES Exchange
10.2019 - 08.2021
  • Negotiated contracts with vendors, securing favorable terms that benefited the organization''s bottom line.
  • Implemented effective marketing strategies to promote upcoming performances, driving ticket sales growth year over year.
  • Ensured smooth production transitions with meticulous scheduling and resource allocation for multiple shows.
  • Increased overall theater efficiency by streamlining communication between backstage crew and performers.

Education

High School Diploma -

Moraine Park Technical College
Fond Du Lac, Wisconsin

University of Phoenix
Phoenix, AZ

Skills

Strategic Thinking

Design thinking

Data-driven decision-making

Visual storytelling

Content Strategy

Customer Insight Analysis

Teamwork and Collaboration

Problem-Solving

Time Management

Attention to Detail

Problem-solving abilities

Multitasking

Reliability

Excellent Communication

Certification

- Daily operations Leader

- Barista Basics

-. Barista Trainer certified-

- Starbucks Management Certified

- Servsafe Certified


Timeline

Concept Manager - Starbucks

AAFES Exchange
07.2023 - Current

Supervisor Starbucks

AAFES Exchange
08.2021 - 07.2023

Theater Supervisor

AAFES Exchange
10.2019 - 08.2021

High School Diploma -

Moraine Park Technical College

University of Phoenix

Similar Profiles

CREATE PROFILE
Lisa Faas