Christine MacMorran
Bradenton
Summary
Executive rehabilitation leader and Occupational Therapist with extensive experience in skilled nursing facility management. Provides strategic oversight for therapy services across multiple locations, driving quality improvement and clinical outcomes. Fosters a resident-centered culture while supporting therapists with resources and education for optimal service delivery.
Overview
32
32
years of professional experience
Work History
President
Step Up Rehab
01.2023 - Current
- Provide executive leadership for a rehabilitation services organization delivering PT/OT/SLP services across 50 skilled nursing facilities throughout Florida.
- Lead, mentor, and support a workforce of approximately 850 therapists and therapy support team members, including hiring strategy, onboarding standards, performance management, and leadership development.
- Oversee labor and resource management at scale, including staffing models, coverage planning, productivity expectations, and workforce deployment to match census, acuity, and case-mix changes.
- Established clinical and operational infrastructure (policies, workflows, reporting cadence, escalation pathways) to ensure consistent service delivery, maintain clinical integrity, and enhance responsiveness across multi-site footprint.
- Direct reimbursement and documentation strategy under PDPM, partnering with facility leadership and interdisciplinary teams to support accurate clinical capture, appropriate utilization, and compliant, defensible documentation.
- Lead company-wide quality assurance and compliance programs, including documentation audits, competency validation, corrective action planning, and survey/payer-readiness support.
- Developed and standardized clinical programs and service lines (e.g., dementia-capable care, falls reduction, mobility/ADL optimization, restorative support) to enhance resident outcomes and quality of life.
- Partner with SNF executive leadership to align therapy performance with Quality Measure priorities, interdisciplinary care planning, and organizational goals.
- Monitored and acted on key performance indicators (KPIs) across sites (staffing, productivity, quality, financial performance), translating data into actionable improvement plans at regional and facility levels.
Regional Director of Therapy
Infinite Care Consulting Services
01.2019 - 01.2023
- Provided multi-state leadership and oversight of rehabilitation services for eight skilled nursing facilities, ensuring consistent clinical standards and operational performance.
- Oversaw reimbursement and case-mix performance under PDPM, collaborating with facility leadership and interdisciplinary teams to enhance clinical capture accuracy, utilization, and documentation compliance.
- Directed regional staffing and resource management, including recruitment support, coverage planning, productivity monitoring, and workforce development to meet census and case-mix demands.
- Delivered clinical and operational oversight through regular site reviews, documentation audits, and performance coaching to strengthen clinical outcomes and regulatory readiness.
- Tracked and reported key performance indicators (KPIs) across sites, formulating action plans to address productivity, clinical quality, and financial performance gaps.
- Led compliance and risk mitigation efforts, implementing policy reinforcement and corrective action planning to ensure survey preparedness and maintain payer integrity.
- Designed and implemented clinical programming and service-line initiatives aligned with resident-centered care, quality improvement priorities, and business goals.
Director of Rehabilitation
Ten Broeck Center for Rehabilitation and Nursing
01.2006 - 01.2019
Staff Occupational Therapist
Samaritan Hospital
01.1997 - 01.2006
Staff Occupational Therapist
Saratoga Hospital and Nursing Home
01.1994 - 01.1997
Education
Bachelor of Science - Occupational Therapy
Utica College of Syracuse University
01-1994
Skills
- Strategic planning
- Financial management
- Executive performance oversight
- Quality assurance and compliance
- Clinical program development
- Business development
- Workforce optimization
- Organizational leadership
Timeline
President
Step Up Rehab
01.2023 - Current
Regional Director of Therapy
Infinite Care Consulting Services
01.2019 - 01.2023
Director of Rehabilitation
Ten Broeck Center for Rehabilitation and Nursing
01.2006 - 01.2019
Staff Occupational Therapist
Samaritan Hospital
01.1997 - 01.2006
Staff Occupational Therapist
Saratoga Hospital and Nursing Home
01.1994 - 01.1997
Bachelor of Science - Occupational Therapy
Utica College of Syracuse University