Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Mikel

Louisville,KY

Summary

Passionate natural products professional with a history of meeting company goals utilizing consistent and organized practices. Motivated and skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and creative bringing experience and dedication. Personable and professional communicator with documented strengths in building relationships with team members and customers. And improving service, delivery and product education.

Overview

29
29
years of professional experience

Work History

Business Owner

Sage's Botanicals
05.2003 - Current
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained new employees on proper protocols and customer service standards.

Marketing Manager

Chemtex International
01.1994 - 05.1997
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.
  • Created graphics and content to establish theme and tone for presentations.
  • Used data analytics to track lead generation campaigns and improve quality.
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Instrumental in attaining ISO certification

Education

Bachelor of Science - Manufacturing Engineering

Boston University
Boston, MA

Skills

  • Maintaining Customer Database
  • Report Preparation
  • Social Media Intelligence
  • Selling Skills
  • Critical Thinking
  • Customer Care
  • Data Collection
  • Customer Complaint Management
  • Promotions Programs
  • Shipping and Receiving Understanding
  • Clientele Management
  • Microsoft Office
  • Telephone Etiquette

Timeline

Business Owner

Sage's Botanicals
05.2003 - Current

Marketing Manager

Chemtex International
01.1994 - 05.1997

Bachelor of Science - Manufacturing Engineering

Boston University
Christine Mikel