MARTY CARIVEAU
Orlando,FL
Summary
Motivated individual with 25 years experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service with a proven track record of successfully closing sales.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Business Assistant
Tracker Marine Boat Center
Orland , FL
2023.10 - Current
- Work closely with sales staff to ensure a smooth transition from sales to delivery.
- Work with management on daily business operations.
- Prepare financial documents and schedule customer deliveries.
- Sell back end products such as extended warranties, gap insurance and paint protection.
- Organized and maintained company files and records, ensuring accuracy and confidentiality.
Sales Lead
Tracker Marine Boat Center
Orlando , FL
2021.05 - 2023.10
- Generated over 5 million dollars of Tracker boat revenue since hired in 2021
- Current sales are 125 percent higher than other co-workers
- Reached out to prospective leads generated from our business call center, applying variety of established selling methods
- Trained, coached, and mentored new sales associates for maximum performance
- Used POS system to process sales and online orders
- Greeted customers and provided product advice to increase sales
- Expanded sales revenues by identifying opportunities and executing customized marketing plans
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Water Conditioning Contractor/Sales Representative
Aqua Pure Water Solutions
Grand Forks , ND
2010.07 - 2021.04
- Generated 1.5 million dollars of revenue per year
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Developed strong rapport with customers and created positive impression of business
- Facilitated on average of 10-15 sales leads per week
- Negotiated contracts with clients and developed relationships with key personnel.
Water Conditioning Sales/Service Representative
Eco Water
East Grand Forks , MN
1998.08 - 2010.07
- Managed 5-10 customers daily to secure customer satisfaction and repeat business
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
- Retained excellent client satisfaction ratings through outstanding service delivery
- Developed and delivered engaging sales presentations to convey product benefits
- Engaged in friendly conversation with customer to better uncover individual needs
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Agricultural Aviaton -
University of Crookston
Skills
- Guest Relations
- Leadership
- Acquire New Business
- Maintaining Customer Database
- Time Management
- Persuasive Selling
- Reliable
- Problem Solving
Certification
- Florida Notary Certified
- Certified Sun Tracker, Tracker, Nitro, Tahoe, Mako, and Regency, from Tracker Marine Boat Center, Current
- CSP - Certified Sales Professional
Accomplishments
- Familiar with Astra/G2 system to develop inventory tracking spreadsheets and to create quotes.
- Use Microsoft Excel to create marking material.
- Familiar Microsoft Word and Outlook.
Timeline
Business Assistant
Tracker Marine Boat Center
2023.10 - Current
Sales Lead
Tracker Marine Boat Center
2021.05 - 2023.10
Water Conditioning Contractor/Sales Representative
Aqua Pure Water Solutions
2010.07 - 2021.04
Water Conditioning Sales/Service Representative
Eco Water
1998.08 - 2010.07
Agricultural Aviaton -
University of Crookston
- Florida Notary Certified
- Certified Sun Tracker, Tracker, Nitro, Tahoe, Mako, and Regency, from Tracker Marine Boat Center, Current
- CSP - Certified Sales Professional
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