Christine Miller
Midland
Summary
Dynamic professional with experience at Robert Half Staffing as a telephone banker for West Texas National Bank, excelling in customer service and conflict resolution. Proven ability to enhance client satisfaction through effective communication and organization. Skilled in Microsoft Office and data entry, I thrive in fast-paced environments, consistently delivering results and fostering positive relationships.
Overview
4
4
years of professional experience
Work History
Stay at Home Mom
01.2023 - Current
- As a stay at home mom I focus on many things from household management, including budget and day to day operations
- Daily family coordinating, such as scheduling appointments, and logistics of a family of four
- Full time caregiving for both of my children, ages three and ten months
- Also daily upkeep such as cooking and cleaning
Phone Banker
Robert Half Staffing
10.2022 - 01.2023
- Helped customers complete online banking services and assisted with user access problems such as forgotten passwords.
- Improved customer satisfaction by going above-and-beyond to answer questions and offer expert support.
- Used online systems daily to maximize service opportunities and enhance communication.
- Handled over 100 daily incoming telephone calls, emails and chat requests.
- Maintained friendly and professional customer interactions.
Car Salesperson
Kelly Grimsley Honda
04.2022 - 10.2022
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Met customers on the car lot and in the showroom to discuss available vehicles and options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Completed registration paperwork and sales documentation.
- Answered telephone and email inquiries from potential customers.
Education
High School Diploma -
Permian High School
Odessa, TX05-2020
Associate of Arts - Teaching
Odessa College
Odessa, TX05-2020
Skills
- Microsoft office
- Data entry
- Conflict resolution
- Leadership
- Planning
- Networking
- Good Telephone Etiquette
- Remote office availability
- Organization
Timeline
Stay at Home Mom
01.2023 - Current
Phone Banker
Robert Half Staffing
10.2022 - 01.2023
Car Salesperson
Kelly Grimsley Honda
04.2022 - 10.2022
High School Diploma -
Permian High School
Associate of Arts - Teaching
Odessa College