Summary
Overview
Work History
Education
Skills
References
Timeline
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Christine O'Kane-Lafayette

Marlborough,CT

Summary

To secure a position that provides safe and caring services to their patients while also extending my own knowledge of animal care. Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Deliver mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.

Overview

8
8
years of professional experience

Work History

Inventory Specialist

Staples
09.2023 - 04.2024
    • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
    • Performed data entry and completed proper paperwork.
    • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
    • Resolved inventory-related issues promptly, minimizing potential negative impacts on customer satisfaction or company profitability.
    • Championed sustainable practices within the inventory management department, including reducing waste and promoting recycling initiatives.
    • Assigned tasks to team members to complete within designated time frames.

Pet Care Specialist

Christine's Animal Care LLC
12.2017 - 05.2023
  • In-Home care for pets
  • Daily financial reports, scheduling and money handling were all done daily.
  • Handled animals safely and remained calm in different situations.
  • Handled various breeds of dogs and cats, understanding their unique needs and behaviors.
  • Steered behavioral improvements in problematic pets using positive reinforcement methods.
  • Streamlined record-keeping processes for efficient tracking of client appointments, payments, and veterinary documents.
  • Delivered exceptional service by tailoring care plans to accommodate individual pet requirements.

Pet Care Associate

Petco
07.2016 - 04.2017


  • Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
  • Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Managed inventory of pet supplies including food, toys, grooming tools, ensuring availability of necessary items at all times.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Education

Certificate - Medical Billing And Coding

U.S. Career Institute
Fort Collins, CO
02.2025

Skills

  • Customer Service
  • Conflict Resolution
  • Telephone inquiries
  • Cash Handling
  • Inventory Control
  • Teamwork and Collaboration
  • Staff Management
  • Handheld scanner operation
  • Signature Collection
  • Mail Sorting
  • Weather Tolerance
  • GPS use
  • Route Planning

References

References Available Upon Request

Timeline

Inventory Specialist

Staples
09.2023 - 04.2024

Pet Care Specialist

Christine's Animal Care LLC
12.2017 - 05.2023

Pet Care Associate

Petco
07.2016 - 04.2017

Certificate - Medical Billing And Coding

U.S. Career Institute

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Christine O'Kane-Lafayette