Émily Madrigal
Merced,CA
Fall seven times; stand up eight.
Japanese proverb
Summary
I would describe myself as persistent, someone who is not afraid of difficult challenges, and someone who will embrace change positively so your company continues to thrive.
In pervious roles my managers often described me as trustworthy, the type of person the type of person who puts the needs of the team first, and someone who can be relied upon to get the job done on time, and to the required standard.
I take pride in the work I do; I am passionate and driven, and I have goals I am always striving to achieve both in my personal life, and work life, too. If you hire me, you will get a result-driven person who can complete task.
Overview
1
1
year of professional experience
Work History
Inventory Specialist
Rainbow Clothing Store
Merced, CA
08.2022 - 05.2023
- Collaborated with sales and marketing teams to ensure accurate representation of available inventory on company website and promotional materials.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Fast Food Worker
Jack In The Box
Merced, CA
10.2022 - 02.2023
- Backed up servers by setting up trays and completing some food deliveries.
- Suggested complementary items to orders to boost sales.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Processed orders on POS system and accepted cash and charge payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Cashier
Clair’s
Merced CA
04.2022 - 01.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Graduate - English
04.2021
Skills
- Cash Drawer Balancing
- Basic Math Competence
- Problem-Solving
- Conflict Resolution
- Honest and Dependable
- Customer Service
- Product restocking
- Active Listening
- schedule flexibility
- Accounting Software
- Reliable and Responsible
- Inventory control
- Organization skills
- Food service
- Heavy lifting
- Cleaning expert
- Bilingual
- Leadership
- Customer service
- Team management
- Late-Night Shift Availability
- Customer Engagement
- Math Skills
- Dish Preparation
- Restaurant Operation
- Food and Beverage Service
- Cleaning and Sanitation
- Server Support
- Process Payments
- Handling Complaints
- Customer Order Recording
- Serve Customers
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Fast Food Worker - Jack In The Box
10.2022 - 02.2023
Inventory Specialist - Rainbow Clothing Store
08.2022 - 05.2023
Cashier - Clair’s
04.2022 - 01.2023
Yosemite High School - High School Graduate , English