Overview
Work History
Education
Skills
Timeline
Generic

Christine Pinquiere

Palm Bay

Overview

7
7
years of professional experience

Work History

Receptionist

Boniface hires Kia
Palm Bay
01.2023 - Current
  • Greeted customers and visitors with a friendly demeanor.
  • Managed incoming calls and directed inquiries to appropriate staff.
  • Handled customer inquiries, providing information about services offered.
  • Updated and recorded customer or client information to maintain accounts.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Utilized computer systems to update customer records and appointments.
  • Maintained organized front desk area and ensured cleanliness.
  • Scheduled appointments for clients, customers, and other visitors.

Customer Service Representative

Percepta
Melbourne
02.2021 - 03.2022
  • Assisted customers with inquiries and resolved issues promptly.
  • Utilized CRM software to track customer interactions and feedback.
  • Collaborated with team members to enhance service processes and procedures.
  • Provided product information and recommendations based on customer needs.

Customer Service Representative

Radial
Melbourne
05.2019 - 06.2021
  • Assisted customers with inquiries and resolved issues promptly.
  • Utilized CRM software to track customer interactions and feedback.
  • Collaborated with team members to enhance service processes and procedures.

Education

Bayside High School
Palm Bay, FL

Skills

  • Customer relationship management
  • Record keeping
  • Appointment scheduling
  • CRM software utilization
  • Customer service
  • Communication skills
  • Issue resolution
  • Team collaboration
  • Front desk operations
  • Phone etiquette

Timeline

Receptionist

Boniface hires Kia
01.2023 - Current

Customer Service Representative

Percepta
02.2021 - 03.2022

Customer Service Representative

Radial
05.2019 - 06.2021

Bayside High School
Christine Pinquiere