Christine Pinquiere
Palm Bay
Overview
7
7
years of professional experience
Work History
Receptionist
Boniface hires Kia
Palm Bay
01.2023 - Current
- Greeted customers and visitors with a friendly demeanor.
- Managed incoming calls and directed inquiries to appropriate staff.
- Handled customer inquiries, providing information about services offered.
- Updated and recorded customer or client information to maintain accounts.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Utilized computer systems to update customer records and appointments.
- Maintained organized front desk area and ensured cleanliness.
- Scheduled appointments for clients, customers, and other visitors.
Customer Service Representative
Percepta
Melbourne
02.2021 - 03.2022
- Assisted customers with inquiries and resolved issues promptly.
- Utilized CRM software to track customer interactions and feedback.
- Collaborated with team members to enhance service processes and procedures.
- Provided product information and recommendations based on customer needs.
Customer Service Representative
Radial
Melbourne
05.2019 - 06.2021
- Assisted customers with inquiries and resolved issues promptly.
- Utilized CRM software to track customer interactions and feedback.
- Collaborated with team members to enhance service processes and procedures.
Education
Bayside High School
Palm Bay, FLSkills
- Customer relationship management
- Record keeping
- Appointment scheduling
- CRM software utilization
- Customer service
- Communication skills
- Issue resolution
- Team collaboration
- Front desk operations
- Phone etiquette
Timeline
Receptionist
Boniface hires Kia
01.2023 - Current
Customer Service Representative
Percepta
02.2021 - 03.2022
Customer Service Representative
Radial
05.2019 - 06.2021
Bayside High School