Christine Polito

845-452-9800

08.2001 - Current

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Responsible for checking eligibility for insurance
Answer a multi-line phone system to respond to inquiries and transfer calls to departments and personal
Collect copays and fees for patient appointments
Maintained confidentiality of sensitive data to protect patient and business information
Resolve patient complaints and problems to meet their satisfaction
Medical Records Coordinator - obtaining records via Hospital, Radiology, and Other Providers for patients upcoming appointments
Send out copies of records to Other Providers and per patient request with a valid signed release form
Responsible for obeying by the confidentiality of HIPAA with patients records
Schedule Appointments
Registering of Patient appointments for the day- check in, copy of insurance and ID, along with the verification of insurance eligibility

Summary