Excelling in sales, customer service and customer retention. Mechanical aptitude and effective communication to enhance service quality not only with customers but with internal customers as well.
Managed all dealership operations, including sales, bookkeeping and all Department of Licensing documents. Coordinated vehicle repairs and scheduling, as well as purchasing and sales of vehicles.
Oversaw daily vault operations, ensuring compliance with security protocols and regulatory standards.
Managed cash inventory accurately, optimizing stock levels to meet operational demands.
Trained and mentored junior tellers in vault procedures and cash handling best practices.
Maintained day-to-day operations of a full-service auto repair shop. Ordering and maintaining vehicle parts to complete jobs and inventory stock. Communicated repair updates to customers, while providing clear and professional service explanations. Handled all accounts payable and receivable. Processed all state and federal income tax along with employee payroll.
Managed accounts payable and receivable, ensuring accurate and timely payments. Complete ordering for customer job.
Reconciled bank statements and financial records.
Prepared all employee payroll and all state and federal taxes.
-Mechanical aptitude
-Customer service
-Problem-solving
-Effective communication
-Follow up
-Customer rentention