Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Raper

Rossville ,Georgia

Summary

Dynamic Senior Patient Care Coordinator at Starkey Laboratories with a proven track record in enhancing patient satisfaction and retention through organized scheduling and empathetic communication. A dependable self-starter, I streamlined processes and developed training materials, resulting in improved efficiency and knowledge retention within the team.

Overview

11
11
years of professional experience

Work History

Senior Patient Care Coordinator

Starkey Laboratories
Chattanooga, TN
11.2016 - Current
  • Coordinated patient care schedules to help optimize resource use and support service delivery.
  • Assisted in improving patient intake processes to minimize wait times.
  • Developed onboarding materials for new staff to aid in knowledge retention and increase training efficiency.
  • Facilitated communication between patients and healthcare providers to support understanding of treatment plans.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Increased patient retention by establishing strong relationships built on trust, empathy, and clear communication.
  • Improved patient satisfaction by addressing concerns promptly and empathetically.
  • Participated in continuous professional development opportunities to stay current with industry best practices in patient care coordination.
  • Delivered excellent patient experiences and direct care.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.

Delivery Courier

Spark
Georgia/ Tennessee
06.2026 - Current

Pick up or shop items and delivery to customer homes in an efficient and timely manner.

Delivery Courier

DoorDash
Georgia/ Tennessee
10.2025 - Current

Pick up and deliver customers food/ groceries in a timely and safe manner.

Sporting Goods Associate

Walmart
Fort Oglethorpe, GA
08.2022 - 06.2026

Worked as a part time associate at this location. My job consisted of organizing and detailing the department to assist in better shopping for the customers. I would also conduct gun/ ammunition and fishing/ hunting license sales according to state and Walmart policies.

Registrar

Genesis Career College
Dalton, GA
07.2015 - 07.2016
  • Assisted in submitting grades in the database for students, creating diplomas and conducting quarterly graduation for students.

Education

Associate of Applied Science - Electronic Medical Records

Miller-Motte Technical College
Chattanooga, TN
07.2017

Medical - Medical Office Assisting

Miller-Motte Technical College
Chattanooga, TN
07.2014

Skills

Self starter

Dependable

Fast learner

Self starter

Timeline

Delivery Courier

Spark
06.2026 - Current

Delivery Courier

DoorDash
10.2025 - Current

Sporting Goods Associate

Walmart
08.2022 - 06.2026

Senior Patient Care Coordinator

Starkey Laboratories
11.2016 - Current

Registrar

Genesis Career College
07.2015 - 07.2016

Associate of Applied Science - Electronic Medical Records

Miller-Motte Technical College

Medical - Medical Office Assisting

Miller-Motte Technical College
Christine Raper