Christine Reed
Stockton,CA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
10
10
years of professional experience
Work History
Front Desk Agent
Hilton
Tracy, California
02.2025 - Current
- Greeted guests warmly upon arrival and facilitated check-in process.
- Managed reservations using Hilton's property management system efficiently.
- Responded promptly to guest inquiries and provided information about hotel services.
- Processed payments and maintained accurate financial records for transactions.
- Answered phones, responded to inquiries, and took messages.
- Processed payments accurately and efficiently.
- Verified customer credit to establish payment method for accommodations.
- Provided excellent customer service while upholding company policies.
Administrative Assistant
All Pro Appliance
Stockton, CA
07.2022 - 11.2025
- Assisted customers with inquiries and provided product information effectively.
- Organized office files and maintained a systematic electronic filing system.
- Managed office correspondence and maintained organized filing systems for efficient access.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed scheduling and coordination of service appointments for technicians.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled incoming calls and directed callers to appropriate department or employee.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Facilitated training sessions for new staff on company procedures and policies.
- Supported team members by handling correspondence and internal communications.
- Maintained accurate records of inventory and supplies for operations support.
- Managed database systems containing customer contact information.
Janitorial Worker
Acute Medical Services
Suisun, California
07.2016 - 07.2019
- Cleaned and sanitized patient areas following health and safety standards.
- Clean and sanitize restrooms and break rooms, including sinks, toilets, counters, mirrors, and floors.
- Operated cleaning equipment to maintain floors and surfaces effectively.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Managed waste disposal processes to ensure compliance with regulations.
- Responded promptly to urgent cleaning requests from medical staff or patients.
- Stocked cleaning supplies and reported inventory levels for replenishment.
- Restock supplies such as toilet paper, paper towels, soap dispensers.
- Notified building managers about needed repairs to maintain public safety.
Education
Business Technology - Business Technology Training Course
San Joaquin Office Of Education
04.2023 - 06.2023
GED -
Fairfield Adult School
Fairfield, CA05-2020
Skills
- Front Desk Management
- Leadership/communication skills
- Office management
- Customer service
- Guest relations
- Financial transactions
- Office organization
- Professional correspondence
- Problem solving
- Attention to detail
- POS systems
- Microsoft office
- Typing 50 Wpm
- Administrative skills
- Housekeeping
- Detail-oriented
- Customer Interaction
Timeline
Front Desk Agent
Hilton
02.2025 - Current
Business Technology - Business Technology Training Course
San Joaquin Office Of Education
04.2023 - 06.2023
Administrative Assistant
All Pro Appliance
07.2022 - 11.2025
Janitorial Worker
Acute Medical Services
07.2016 - 07.2019
GED -
Fairfield Adult School