Christine R. Ingram
Merriam
Summary
Results-driven Territory Sales Representative with a strong track record at Mueller Yurgae. Known for exceeding sales targets through effective problem-solving and maintaining robust vendor/customer relationships. Focused on leveraging these skills to drive further growth in competitive markets.
Overview
29
29
years of professional experience
Work History
Territory Sales Representative
Mueller Yurgae Associates
Olathe
2020.01 - Current
- Acquired Market Merchandisers, Inc.
Territory Sales Representative
Market Merchandisers Inc.
Shawnee
2016.01 - 2020.12
- Represent 50+ brands in Produce; ex, Dole, Highline, Mariani, Bolthouse, Fresh Gourmet, Little Potato Company, and many more.
- Build rapport with Vendors, Produce Managers for AWG & Hy-Vee stores.
- Answer questions and proactively develop plans of action to resolve issues.
- Manage time and priorities to schedule store visits.
- Participate in store resets representing our clients based on assigned territory.
- Present and maintain full distribution on existing approved SKUs.
- Communicate effectively with customers and management.
- Implement items to meet client shelf schematic standards.
- Tagging in, rotating, and placing POS materials for products on shelf.
- Complete accurate and timely reports including weekly recaps, itineraries, expense reports, and web-based reports.
- Travel/ overnight stays.
- Driving personal vehicle and maintaining clean driving record.
Bulk Foods Manager
Balls Foods
Kansas City
2015.01 - 2016.12
- Manage bulk departments for 14 stores in the Metro area.
- Provide a high level of prompt and friendly customer service.
- Follow merchandising plan for the department and create attractive displays.
- Order and maintain inventory.
- Ensure freshness and product quality.
- Properly package and scale bulk items.
- Oversee the general production of the department.
- Rotate product and pay particular attention to code dates.
- Review invoices for accuracy.
- Oversee the process of setting up new bulk departments.
Data Entry Clerk
eScreen
Overland Park
2013.01 - 2016.12
- Enter drug screening results.
Customer Service Technical Specialist
Pitney Bowes
Overland Park
2012.01 - 2013.12
- Part-time, on-call
Client Acquisition Services Team - Coordinator/Specialist
MetLife
Kansas City
2008.01 - 2010.12
- Perform all functions of the Implementation Support Specialist as well as the following: Peer Review cases to ensure all information is correct and ready for Implementation.
- Assist with special projects & other departments to achieve goals in a timely manner.
- Assist Sales Support with eligibility for enrollment, policy set up & state regulations.
Implementation Support Specialist
MetLife
Kansas City
2007.01 - 2008.12
- Research customer essentials to determine missing information needed for implementation.
- Communicate daily with the Sales Representatives, Sales Support Associates & Benefit Administrators to obtain missing information needed to be submitted for implementation.
- Upload & review enrollments into Web Intake to create the Final Enrollment for coverage.
- Verify the broker is licensed and appointed.
- Review enrollments and create a census to be submitted for enrollment.
- Upload the final enrollment census into MASS for final underwriting approval.
- Proven a self-initiative attitude which enabled me to be successful in a telecommuting environment.
- Exceed business requirements.
Associate Benefit Analyst
The Hartford
Overland Park
2006.01 - 2007.12
- Deliver consistent, quality, and cost-effective service to internal customers by handling simple and complex policy changes.
- Manage workflow activity daily by demonstrating time management and organizational skills.
- Apply analytical and critical thinking, language skills, and problem-solving techniques daily to research cases.
- Far exceed levels of productivity and quality within the appropriate time frames.
- Communicate effectively with internal customers to complete assignments in a timely manner.
Customer Solutions Specialist
The Hartford
Overland Park
2005.01 - 2006.12
- Deliver consistent, quality, cost-effective customer service by handling simple and complex customer requests.
- Assist Sales Office Staff, Brokers, Field Representatives, Policyholders, and Third-Party Administrators.
- Assist customers with general and complex inquiries including claims, billing, premium, commissions, forms processing, and policy implementation.
- Stay abreast of new and revised procedures to implement process improvements, new programs, and product features.
- Participate in assigned projects and team meetings.
- Maintain daily email correspondence through Group Benefits Division Customer Service Mailbox.
Account Manager
State Farm Insurance Company-Denise Garcia Agency
Prairie Village
2001.01 - 2005.12
Financial Representative
American General Finance
Kansas City
1998.01 - 2001.12
Collection Representative
Citicorp Credit Services
Kansas City
1996.01 - 1998.12
Education
High School - General Curriculum – Work/Study program
North Kansas City High School
North Kansas City01.1994
High School - College preparatory curriculum
Sumner Academy of Arts And Science
01.1992
Skills
- Sales strategy
- Customer service
- Market analysis
- Inventory management
- Visual merchandising
- Data reporting
- Time management
- Relationship building
- Conflict resolution
- Product knowledge
- Schematic compliance
- Effective communication
- Problem solving
Timeline
Territory Sales Representative
Mueller Yurgae Associates
2020.01 - Current
Territory Sales Representative
Market Merchandisers Inc.
2016.01 - 2020.12
Bulk Foods Manager
Balls Foods
2015.01 - 2016.12
Data Entry Clerk
eScreen
2013.01 - 2016.12
Customer Service Technical Specialist
Pitney Bowes
2012.01 - 2013.12
Client Acquisition Services Team - Coordinator/Specialist
MetLife
2008.01 - 2010.12
Implementation Support Specialist
MetLife
2007.01 - 2008.12
Associate Benefit Analyst
The Hartford
2006.01 - 2007.12
Customer Solutions Specialist
The Hartford
2005.01 - 2006.12
Account Manager
State Farm Insurance Company-Denise Garcia Agency
2001.01 - 2005.12
Financial Representative
American General Finance
1998.01 - 2001.12
Collection Representative
Citicorp Credit Services
1996.01 - 1998.12
High School - General Curriculum – Work/Study program
North Kansas City High School
High School - College preparatory curriculum
Sumner Academy of Arts And Science