Christine Roberson

Safe serve certified

• Ensured cleanliness and organization of bar area to enhance customer experience.
• Engaged with patrons to foster a welcoming atmosphere and deliver exceptional service.
• Monitored inventory levels and restocked supplies to maintain efficiency during shifts.
• Handled cash transactions accurately and processed payments efficiently.
• Ensured compliance with health and safety regulations at all times.
• Performed opening and closing duties including restocking supplies.
• Greeted customers and provided excellent customer service.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Prepared cocktails from bar recipes and served wine, draft and bottled beer.
• Poured wine, beer, and cocktails for patrons.
• Provided serving, cooking, and cleaning services in a VFW setting for veterans.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
• Provided drink suggestions to customers based on their preferences.
• Assisted in setting up the bar for service shift.
• Stocked ice bins and coolers throughout the shift.

Serve the customer with gratitude and appreciation. Make them feel at home while serving them. Always staying busy, cleaning and helping to keep the customers happy while visiting. Helping other servers during downtime. Running food, stocking, filling and cleaning of restaurant. Side work at end of service. Provided excellent customer service in a fast-paced dining environment. Processed customer orders accurately and efficiently using POS system. Greeted customers, answered questions, and recommended specials to increase profits.

• Provided excellent customer service in a fast-paced dining environment.
• Assisted guests with menu selections and special dietary requests.
• Processed customer orders accurately and efficiently using POS system.
• Maintained cleanliness and organization of dining area and tables.
• Collaborated with kitchen staff to ensure timely food delivery.
• Handled cash and credit transactions with attention to detail.
• Adapted to varying shifts, demonstrating flexibility during peak hours.
• Communicated effectively with team members to enhance service quality.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Provided exceptional service to high volume of daily customers.
• Took orders from customers accurately and in a timely manner.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Greeted customers, answered questions, and recommended specials to increase profits.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Delivered food orders promptly and courteously.
• Followed health safety guidelines when preparing and serving food products.
• Checked food before serving it to customers.
• Promoted desserts, appetizers, and specialty drinks to optimize sales.
• Addressed complaints to kitchen staff and served replacement items.

• Supervised daily warehouse operations and ensured compliance with safety protocols.
• Trained new employees on equipment usage and safety procedures effectively.
• Implemented process improvements to enhance efficiency in shipping activities.
• Communicated with management to address operational challenges and propose solutions.
• Enforced company policies and procedures among team members consistently.
• Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
• Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
• Staged and sorted products for loading.
• Used computer and company software to enter shipment and inventory records.
• Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
• Maintained compliance with OSHA regulations in regards to workplace safety standards.
• Juggled shift duties, prioritizing immediate tasks to streamline operations.
• Facilitated communication between managers and staff regarding operational procedures and policies.
• Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
• Cooperated with other departments throughout organization when needed in order to achieve desired results.
• Packaged finished products for shipping by shrink-wrapping, boxing, and labeling.
• Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
• Assembled customer orders from stock and staged completed orders on pallets or shelves.
• Resolved any customer service issues related to orders picked up from the warehouse.
• Reviewed work orders to determine work assignments and material and equipment needs.
• Analyzed existing workflows for efficiency improvements and identified cost savings measures.
• Provided feedback on improvement opportunities within the warehouse environment.
• Disposed of debris and hazardous materials properly to avoid contamination.
• Protected items by wrapping in cling film, padded moving blankets and tape.