Christine Rolon
111 Highland Street Apt 2 Paterson,NJ
Overview
12
12
years of professional experience
Work History
Lead Processor
BioReference Laboratories
Elmwood Park, NJ
07.2021 - Current
- Developed and implemented training programs for junior staff on specialty processes, including frozen blue bag splits and statistical analysis.
- Performed detailed audits to ensure accuracy and reduce errors in 4k operations.
- Conducted training sessions to ensure new team members understood processing protocols effectively.
- Optimized workload management and prioritized tasks to enhance overall productivity.
- Managed email correspondence with customer service about damaged specimen tracking for critical patients. Oversaw pre-accessing procedures and the addition of test codes to improve operational efficiency.
- Oversaw receipt and distribution of work assignments on the floor.
- Improved communication between departments with proactive collaboration and updates on project statuses.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Medical Receptionist/Medical Assistant
Pediatrician
Paterson, NJ
07.2014 - 11.2025
- Oversaw patient scheduling and appointment confirmations to enhance operational efficiency.
- Streamlined insurance verification processes to enhance accuracy in patient billing.
- Facilitated maintenance of electronic health records to improve data accessibility for healthcare providers.
- Resolved patient inquiries and concerns swiftly, enhancing satisfaction levels.
- Facilitated training sessions for new staff on front desk procedures and software systems.
- Implemented workflow improvements that reduced patient wait times significantly.
- Oversaw inventory management of medical supplies, ensuring adequate stock levels at all times.
Education
High School Diploma -
Passic Valley High School
Little Falls, NJCertificate - Medical Administration Assistant
CDE Career Insitute
Paterson, NJ08-2021
Certificate - Medical Assistant
Berkeley College
Clifton, NJ12-2015
Timeline
Lead Processor
BioReference Laboratories
07.2021 - Current
Medical Receptionist/Medical Assistant
Pediatrician
07.2014 - 11.2025
High School Diploma -
Passic Valley High School
Certificate - Medical Administration Assistant
CDE Career Insitute
Certificate - Medical Assistant
Berkeley College