Christine Sculos
Nashua,NH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Customer Service position. Willingness to take on added responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
Processing Assistant
Summit Title Services, LLC
2019.05 - 2022.04
- Reviewed purchase contracts to ensure all documents needed were received for entry.
- Data Entry for all Residential Title transactions. Approximately 250-500 orders per month.
- Assisted team members in meeting deadlines, ensuring timely requests and updates of pertinent documents, and quality control.
- Assisted other departments when needed.
Order Entry/Data Processing Assistant
Accurate Title
2009.04 - 2019.05
- Review/validate all documents received from clients for purchase contracts.
- Order entry for all Title transactions.
- Sent letters to clients to confirm receipt of Title request.
- Prioritize requests for payoffs, insurance, taxes and condo certificates.
- Quality control - worked closely with Team Leader to insure all documents received and required for processing are current.
- Maintained various files and distribution to team.
- Managed approximately 50+ outgoing/incoming calls, emails, and faxes per day from various sources.
Implementation/QA Specialist
JPMorgan Chase
1982.11 - 2007.08
- Responsible for Quality Assurance testing and Client Automation implementations.
- Increased overall testing accuracy by creating detailed test scripts based on functional and technical requirements documentation.
- Held various positions in customer service, technical support and product support over many years with JP Morgan, ending as QA Specialist in 2000.
Education
High School Diploma -
Saint Patrick High School
Watertown, MA05.1979
Skills
- Teamwork and Positive Attitude
- Work independently
- Call Monitoring
- Critical thinking abilities
- Customer Service
- Data Entry
- Dependable and Adaptable
- Quality Control
- Mentoring and training
- Google Worksheets
- Paperwork Processing
- Active Listening
Additional Information
Community Work: Global Day of Service, Diversity Day, Work Environment Committee, Knitting, Crocheting, Traveling, Reading and most importantly spending quality time with family and friends.
Timeline
Processing Assistant
Summit Title Services, LLC
2019.05 - 2022.04
Order Entry/Data Processing Assistant
Accurate Title
2009.04 - 2019.05
Implementation/QA Specialist
JPMorgan Chase
1982.11 - 2007.08
High School Diploma -
Saint Patrick High School
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