Christine Slominski
Fort McCoy
Summary
Professional with extensive experience in customer service and team leadership, notably as an Assistant Manager at Hobby Lobby. Proven track record in enhancing customer satisfaction and optimizing operational efficiency. Skilled in money handling and decision-making, with a strong focus on training staff to achieve high performance and improve store presentation.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Hobby Lobby
06.2018 - Current
- Mentored staff on customer service best practices, improving overall satisfaction ratings.
- Implemented visual merchandising standards, enhancing store presentation and customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Cash Office, Customer Service Manager and Department Head experience.
Owner
The Desert Frog
06.2015 - 04.2017
- Developed and implemented operational strategies to enhance customer service and satisfaction.
- Managed daily business operations, ensuring efficient workflow and productivity.
- Trained staff on effective sales techniques and product knowledge to boost performance.
- Oversaw inventory management, optimizing stock levels and reducing overhead costs.
- Implemented marketing campaigns utilizing social media platforms to increase brand visibility and customer reach.
Education
Master of Science - Computer And Information Systems
Kaplan University Online
07.2015
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Department Head
- Ordering
- Stocking Shelves
Timeline
Assistant Manager
Hobby Lobby
06.2018 - Current
Owner
The Desert Frog
06.2015 - 04.2017
Master of Science - Computer And Information Systems
Kaplan University Online