Christine Smith
Daphne,AL
Summary
Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
Baldwin County Board of Education
Daphne, AL
3 2022 - Current
- Follow Lesson plans provided by the classroom Teacher to create a cohesive and consistent learning experience for students
- Manage the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environment.
Transition Services Specialist
US Army - West Point, NY
West Point, NY
11.2020 - 03.2022
- Serves as Program Manager and installation representative for Transition Assistant Program (TAP), performing variety of administrative, logistical, and related duties in direct support of program
- Coordinate with facilitators to schedule briefings for transitioning service members and their family members
- Assesses needs of installation and service members and schedule TAP classes in accordance with VOW act
- Work with outside contractors to include VA and Department of Labor to schedule classes to meet needs of transitioning service members
- Ensure contract specifications are carried out in all areas and activities, such as marketing, pre-separation and pre-retirement briefings, classes on resume writing, interview techniques, and related topics
- Provide surveillance of contractors attached to program to ensure they are within compliance of the contract, Army and DOD guidelines
- Provide monthly surveillance reports to Contract Officer for TAP and CSP contracts
- Consult with unit commanders, public officials, employers and similar key players and keep them abreast of program progress
- Conduct quarterly meetings with Command Sergeant Major and First Sergeants to make sure deadlines are met in accordance with program guidelines
- Collaborated with leadership and DPW to expand and realign classroom for program to provide ability to accommodate additional participants during COVID 19 pandemic
- By doing so were able to continue providing in person TAP workshops through pandemic and have only had small amount of down time within TAP program at West Point.
Executive Administrative Assistant
US Army-USMA - West Point, NY
West Point, NY
01.2020 - 09.2020
- Maintain Department Head, Deputy Department Head and Distinguished Professor of Innovation's calendars to ensure they are able to meet needs of the Department and the Academy
- Create and update binders with all read ahead material for all required meetings so that attendees can be prepared ahead of time
- Prepare for and receive visitors for Department Head and Electrical Engineering and Computer Sciences Department
- Coordinate with different areas of the department for ceremonies and promotions
- Answer questions from department staff as to schedules of Department Head and Deputy Department Head
- Create, update, and reconcile department Gift Fund Database to help keep track of money that has been spent and is still available for department to use from Gift Funds
- Work with raters in the department to manage and do quality control for Officer Evaluation Records of faculty
Veterans Affairs Benefits Advisor-Site Lead
GBX and SERCO – RAF Lakenheath UK
Lakenheath, UK
09.2016 - 05.2019
- Facilitated 6-hour Veterans Affairs (VA) Benefits Briefing during Transition Assistance Program (TAP) to transitioning service members and family members providing them with tools and resources needed to help transition from military life
- Provided one-on-one consultations to over 2500 transitioning service-members, veterans and their family members on topics related to education benefits, disability compensation, health care, vocational rehabilitation & employment, life insurance and job assistance per year
- Assisted transitioning Service Members & Veterans in filing required paperwork with VA to help them receive Disability Compensation and other VA benefits resulting in over $500K in back pay and medical reimbursement to veterans
- Assisted family members and survivors in filing paperwork with VA in order to receive education, survivor and burial benefits
- Served as subject matter expert in VA Benefits available for service members, veterans, and family members across 13 military installations throughout Europe and deployed areas in the Middle East
- Facilitated 1 hour outreach briefings to base community covering VA benefits available
- Continually worked with VA and contracted company to stay current on all changes to VA benefits, and train team members in changes so they can provide correct and current information to service members and veterans
- Monitored day to day advisor operations and report performance for Quality Assurance issues to District Lead
- Train, lead and mentor team members in developing professional skill sets by conducting one-on-one and group training sessions; co-facilitated appointments, briefings and outreach
- Assisted new employees with on-boarding questions and training as Region's Senior Company POC
- Entered daily reports into web-based data collection tools for multiple advisors, along with reviewing and approving daily inputs of junior advisors
- Maintained site schedule while working with TAP Managers to provide coverage to 6 different military bases throughout Europe
- Tracked and maintain inventory of briefing supplies to include books, handouts and data sheets
- Submitted purchase requests for office supplies and make purchases once approved to keep office running at peak efficiency
- Participated on core team to create continuity plans for each base along with company SOP for new hires.
Education
Master of Science in Project Management - Project Management
Embry-Riddle Aeronautical University Worldwide
Daytona Beach, FL 05.2013 - 5 2016
Bachelor of Arts in History in History - History
University Of Texas At Arlington
Arlington, TX 08.2009 - 12 2011
Skills
Differentiated Instruction
Reliability
Self Motivation
Goal Setting
Project Coordination
Professionalism
Schedule Management
Meeting Support
Spreadsheet Creation
Listening Skills
Adaptability and Flexibility
Staff education and training
Interpersonal Communication
Attention to Detail
Multitasking
Timeline
Transition Services Specialist
US Army - West Point, NY
11.2020 - 03.2022
Executive Administrative Assistant
US Army-USMA - West Point, NY
01.2020 - 09.2020
Veterans Affairs Benefits Advisor-Site Lead
GBX and SERCO – RAF Lakenheath UK
09.2016 - 05.2019
Master of Science in Project Management - Project Management
Embry-Riddle Aeronautical University Worldwide
05.2013 - 5 2016
Bachelor of Arts in History in History - History
University Of Texas At Arlington
08.2009 - 12 2011
Substitute Teacher
Baldwin County Board of Education
3 2022 - Current
Similar Profiles
Katie ButlerKatie Butler
Teacher at Baldwin County Board of EducationTeacher at Baldwin County Board of Education
Amy LarkinAmy Larkin
Teacher at Baldwin County Board of EducationTeacher at Baldwin County Board of Education
Joy McDonaldJoy McDonald
Child Nutrition Worker at Baldwin County Board Of EducationChild Nutrition Worker at Baldwin County Board Of Education
Heather WaltherHeather Walther
Substitute Nurse at Baldwin County Board of EducationSubstitute Nurse at Baldwin County Board of Education
Kamden EadyKamden Eady
Intern at Bridge SpecialtyIntern at Bridge Specialty