Christine Strah
Superior,Wisconsin
Summary
Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Fast worker focused on delivering excellent service. Organized and dependable candidate successful at managing multi priorities with a positive attitude.
Overview
19
19
years of professional experience
Work History
Online Personal Shopper
Walmart
03.2005 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
Customer Service Manager
Walmart
09.2014 - 10.2020
- Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Followed through with client requests to resolve problems.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Education
Medical Lab Technician
Lake Superior College
Duluth, MNMedical Billing And Coding
Northwood Technical College
Superior, WisconsinHigh School Diploma -
Eveleth-Gilbert Senior High School
Eveleth, MN06.1988
Skills
- Patience and Empathy
- Route Planning
- Sales experience
- Customer service expertise
- Customer Service
- Attention to Detail
- Strong Work Ethic
- Time Management
- Self Motivation
- Multitasking Abilities
- Reliability
Timeline
Customer Service Manager
Walmart
09.2014 - 10.2020
Online Personal Shopper
Walmart
03.2005 - Current
Medical Lab Technician
Lake Superior College
Medical Billing And Coding
Northwood Technical College
High School Diploma -
Eveleth-Gilbert Senior High School
Similar Profiles
Anna Marie CasinovaAnna Marie Casinova
Associate at WalmartAssociate at Walmart
Ashley LawrenceAshley Lawrence
Order Filler at WalmartOrder Filler at Walmart
Charitha VemulaCharitha Vemula
Retail Associate (Part-Time) at WalmartRetail Associate (Part-Time) at Walmart
Felicia MaxwellFelicia Maxwell
Fashion Team Associate at WalmartFashion Team Associate at Walmart
Emma JohnsonEmma Johnson
Dance Teacher at Sterling Silver StudioDance Teacher at Sterling Silver Studio