CHRISTINE STRIETER
Bay City
Summary
Cultivated a sustainable career in healthcare, focusing on continuous professional development and advancement opportunities.
Overview
19
19
years of professional experience
Work History
Advanced Medical Support Assistant
Aleda E. Lutz VA Medical Center
Saginaw, MI
04.2023 - Current
- Managed patient appointment scheduling and registration processes for enhanced service delivery.
- Assisted in maintaining electronic health records for increased accuracy and compliance.
- Facilitated communication between medical staff and patients to ensure clarity of information.
- Implemented workflow improvements that reduced wait times and optimized patient flow.
- Managed high call volume, addressing patient inquiries and concerns with professionalism and empathy.
Medical Assistant
Covenant Healthcare
01.2018 - 04.2023
- (40 hours per week/ Full Time)
- Check 60-80 patients in/out in an office setting while verifying insurance, demographics, for several providers. Scheduling and re-scheduling patient appointments.
- Processing referrals, obtaining prior authorizations for medication and testing. Providing patients with education about the referral and keeping patients up to date about the referral process.
- Rooming patient, assisting in minor in-office procedures. Administering medication and injections. Providing patients with education regarding diagnosis and test results.
Medical Assistant
MidMichigan Pain Institute
04.2007 - 01.2018
- (40 hours per week/ Full Time)
- Check 30-50 patients in/out in an office setting while verifying insurance. Obtaining prior authorizations for testing and medication. Submitting and processing referrals. Scheduling and re-scheduling patient appointments.
- Rooming 30-50 patients a day. Obtaining vitals and documenting in patients’ charts.
- Assisted in office procedures such as epidurals, facet joint injections and trigger point injections.
Education
Certified Medical Assistant - undefined
Bay Arenac ISA Career Center
Bay City, MI01-2001
High School - undefined
Bay City Central High School
Bay City, MI01-1999
Skills
- I have excellent communication skills, phone etiquette, medical records, multitasking, training / education of co-workers and patients
LEADERSHIP
Traveled to multiple locations for Covenant providing training and education to multiple new employees. Covered for team leaders while they have been out of the country for several weeks.
Timeline
Advanced Medical Support Assistant
Aleda E. Lutz VA Medical Center
04.2023 - Current
Medical Assistant
Covenant Healthcare
01.2018 - 04.2023
Medical Assistant
MidMichigan Pain Institute
04.2007 - 01.2018
Certified Medical Assistant - undefined
Bay Arenac ISA Career Center
High School - undefined
Bay City Central High School