Summary
Overview
Work History
Education
Skills
Timeline
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Christine Templin

Lisle,IL

Summary

Dynamic professional seeking a full-time position that offers meaningful challenges and opportunities for growth. Proven ability to leverage strong interpersonal skills, exceptional time management, and effective problem-solving capabilities to drive results. Eager to contribute to a forward-thinking organization that values innovation and teamwork.

Experienced Optician delivering exceptional service and assistance to customers. Helps in selecting appropriate eyewear and adjusts glasses to meet client needs. Focused and driven with strong attention to detail.

Overview

18
18
years of professional experience

Work History

Optician/Optometric Technician

MyEyeDr.
01.2024 - 02.2025
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.

Optical Manager

Spex Expression
08.2022 - 01.2023
  • Handled problematic patients to assist lower-level employees and maintain excellent customer service.
  • Boosted team engagement and workplace satisfaction using managerial and motivational skills.
  • Lead daily activities on sales floor.
  • Monitored store systems, inventory databases and operations to quickly identify and resolve issues or concerns.
  • Meet with frame reps and bought according to inventory needs.
  • Explained prescriptions, optical terminology and products to customers.
  • Trained new employees on proper protocols.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Optician

Sullivan & Ostoich Eye Center
01.2012 - 04.2022
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses. Including soft, Ortho K and gas perm contacts.
  • Worked with Ophthalmologist and Optometrist and filed claims with vision and medical insurance companies.
  • Assisted patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
  • Operated lensometers to orient and mark uncut lenses for eyeglasses.
  • Cut jobs on Santinelli.
  • Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
  • Educated clients about how to adapt to, wear, and care for eyeglasses.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Knowledge of Complink.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Meet with frame reps.

Optician

Suburban Associates In Ophthalmology
03.2007 - 01.2012
  • Processed all eyeglass ordered with the correct labs in all 3 offices.
  • Fit patients with glasses.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Put on Fresnel Prisms.
  • Taught patients insertion and removal of soft contacts.

Education

Associate of Arts -

College of DuPage
05.1996

Skills

  • Verifying prescriptions and knowledge of prism
  • Excellent customer service
  • Team leadership
  • Inventory tracking and boosting sales within
  • Detail-oriented approach
  • Ophthalmology
  • Optical experience
  • Sales expertise
  • Customer service
  • Effective time management
  • Insurance Verification
  • Optical dispensing
  • Repairing glasses
  • Progressive lenses expertise
  • Transaction processing
  • Insurance billing
  • Contact lens

Timeline

Optician/Optometric Technician

MyEyeDr.
01.2024 - 02.2025

Optical Manager

Spex Expression
08.2022 - 01.2023

Optician

Sullivan & Ostoich Eye Center
01.2012 - 04.2022

Optician

Suburban Associates In Ophthalmology
03.2007 - 01.2012

Associate of Arts -

College of DuPage

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Christine Templin