Christine Tessari
Dover,DE
Overview
24
24
years of professional experience
Work History
Certified Nursing Assistant
Medford Multicare Center
Medford, NY
05.2016 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Medical Collections Specialist
Venice Regional Medical Center
Venice, FL
06.2011 - 10.2013
- Reviewed and processed patient accounts for collections purposes.
- Analyzed unpaid medical bills and determined appropriate collection action.
- Conducted research to resolve discrepancies in billing statements.
- Worked with insurance companies to ensure timely reimbursement of claims.
- Contacted patients via telephone, mail, and email to discuss payment options.
- Maintained accurate records of all patient account activity within the system database.
- Provided support during audits by providing requested documentation in a timely manner.
Medical Collections Representative
Gulf Coast Collection Bureau
Sarasota, FL
03.2007 - 01.2012
- Reviewed and updated patient accounts to ensure accuracy of insurance information.
- Negotiated payment plans with patients in order to collect past due balances.
- Maintained up-to-date documentation of all collection activities in patient files.
- Established communication channels with insurance companies to resolve claim denials or disputes.
- Followed up on unpaid claims in a timely manner while adhering to HIPAA regulations.
Insurance Claims Specialist
Allied Medicl Billing
Ronkon Koma, NY
02.2000 - 04.2001
- I provided guidance to customers regarding their rights and obligations under the insurance policies they had purchased. When customers had complaints related to the processing of their insurance claims, I worked to resolve them.
Education
Training Fair Debt Collection Practices Act
ACA International
On LIne02-2009
Medicl Billing And Coding
PennFoster
On LineSkills
- HIPAA Compliance
- Motivation and Initiative
- Debt Collection Techniques
- Insurance Verification
- Medical terminology knowledge
- Strong negotiation skills
- Assertiveness
- Stress Tolerance
- Debt recovery expertise
- Investigative research
- Customer Relationship Management
- FDCPA Compliance
- Managing Delinquent Accounts
- Professionalism
Timeline
Certified Nursing Assistant
Medford Multicare Center
05.2016 - Current
Medical Collections Specialist
Venice Regional Medical Center
06.2011 - 10.2013
Medical Collections Representative
Gulf Coast Collection Bureau
03.2007 - 01.2012
Insurance Claims Specialist
Allied Medicl Billing
02.2000 - 04.2001
Training Fair Debt Collection Practices Act
ACA International
Medicl Billing And Coding
PennFoster
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