Overview
Work History
Education
Skills
Timeline
Generic

Christine Tessari

Dover,DE

Overview

24
24
years of professional experience

Work History

Certified Nursing Assistant

Medford Multicare Center
Medford, NY
05.2016 - Current
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Medical Collections Specialist

Venice Regional Medical Center
Venice, FL
06.2011 - 10.2013
  • Reviewed and processed patient accounts for collections purposes.
  • Analyzed unpaid medical bills and determined appropriate collection action.
  • Conducted research to resolve discrepancies in billing statements.
  • Worked with insurance companies to ensure timely reimbursement of claims.
  • Contacted patients via telephone, mail, and email to discuss payment options.
  • Maintained accurate records of all patient account activity within the system database.
  • Provided support during audits by providing requested documentation in a timely manner.

Medical Collections Representative

Gulf Coast Collection Bureau
Sarasota, FL
03.2007 - 01.2012
  • Reviewed and updated patient accounts to ensure accuracy of insurance information.
  • Negotiated payment plans with patients in order to collect past due balances.
  • Maintained up-to-date documentation of all collection activities in patient files.
  • Established communication channels with insurance companies to resolve claim denials or disputes.
  • Followed up on unpaid claims in a timely manner while adhering to HIPAA regulations.

Insurance Claims Specialist

Allied Medicl Billing
Ronkon Koma, NY
02.2000 - 04.2001
  • I provided guidance to customers regarding their rights and obligations under the insurance policies they had purchased. When customers had complaints related to the processing of their insurance claims, I worked to resolve them.

Education

Training Fair Debt Collection Practices Act

ACA International
On LIne
02-2009

Medicl Billing And Coding

PennFoster
On Line

Skills

  • HIPAA Compliance
  • Motivation and Initiative
  • Debt Collection Techniques
  • Insurance Verification
  • Medical terminology knowledge
  • Strong negotiation skills
  • Assertiveness
  • Stress Tolerance
  • Debt recovery expertise
  • Investigative research
  • Customer Relationship Management
  • FDCPA Compliance
  • Managing Delinquent Accounts
  • Professionalism

Timeline

Certified Nursing Assistant

Medford Multicare Center
05.2016 - Current

Medical Collections Specialist

Venice Regional Medical Center
06.2011 - 10.2013

Medical Collections Representative

Gulf Coast Collection Bureau
03.2007 - 01.2012

Insurance Claims Specialist

Allied Medicl Billing
02.2000 - 04.2001

Training Fair Debt Collection Practices Act

ACA International

Medicl Billing And Coding

PennFoster
Christine Tessari