CHRISTINE TORRES
Bronx,NY
Summary
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Healthcare professional with proven background in clinical environments, delivering exceptional patient care and support. Known for strong team collaboration and adaptability, ensuring seamless integration into dynamic medical settings. Reliable and flexible, with focus on key skills such as patient interaction, medical documentation, and procedural support.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Mount Sinai Brooklyn Heights
Brooklyn, NY
10.2025 - 12.2025
- Administered patient care procedures, ensuring comfort and compliance with treatment protocols.
- Assisted in scheduling appointments, improving patient flow and reducing wait times.
- Conducted patient intake assessments, gathering vital information to support clinical staff.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Office Assistant
Northwell Health
New York, NY
11.2022 - 02.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations, vitals signs, Phlebotomy.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Reduced patient anxiety by providing clear explanations of procedures and answering questions.
- Answered phone calls and messages for 20-physician 20 medical facility, scheduling appointments, and handling patient inquiries.
Medical Assistant
St Barnabas Hospital
Bronx, NY
05.2023 - 05.2023
- Assisted healthcare providers in patient examinations and procedures, ensuring comfort and safety.
- Managed patient records using electronic health record systems, maintaining confidentiality and accuracy.
- Monitored vital signs and reported changes to medical staff, contributing to timely interventions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
Home Health Aide
Five Star Homecare Agency
Brooklyn, NY
11.2019 - 03.2022
- Provided personal care assistance, including bathing, grooming, and dressing for clients with diverse needs.
- Administered medications according to prescribed schedules, ensuring adherence to safety protocols.
- Monitored patient vital signs and reported changes to medical staff promptly for timely interventions.
- Assisted clients with mobility and transfers, enhancing their independence while ensuring safety during activities.
- Maintained accurate documentation of patient progress and daily activities to support continuity of care.
Medical Assistant
Apollo Medical Services
Bronx, NY
12.2018 - 05.2020
- Administered medications and injections under physician supervision, ensuring patient safety and compliance with protocols.
- Assisted in patient examinations by preparing necessary instruments and collecting vital signs for accurate assessments.
- Maintained electronic health records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Office Assistant
The Jackson Center of Ophthalmology
New York, NY
10.2015 - 12.2017
- Managed patient scheduling, ensuring efficient appointment flow and minimal wait times.
- Assisted in electronic medical record management, maintaining accuracy and confidentiality of patient information.
- Coordinated communication between patients and healthcare providers, enhancing service delivery and patient satisfaction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
HR Assistant Manager
Protection Plus Security Corp
New York, NY
07.2007 - 07.2013
- Developed and implemented HR policies to enhance employee engagement and compliance.
- Led recruitment initiatives, streamlining processes to attract top talent efficiently.
- Conducted training sessions for staff, fostering professional development and performance improvement.
- Resolved employee disputes in a timely manner, fostering a positive workplace environment and minimizing disruptions.
- Conducted exit interviews with departing employees to identify areas for improvement and obtain insights into overall employee experiences within the organization.
Education
Associate of Science - Healthcare Administration
Mandl School The College of Allied Health
New York, NY07-2017
Skills
- Vital signs evaluation and documentation
- Clinical office operations
- Accurate health history tracking
- Specimen handling skills
- Assisting healthcare providers
- Advanced Spanish communication
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS- Basic Life Support (AED)
Timeline
Certified Medical Assistant
Mount Sinai Brooklyn Heights
10.2025 - 12.2025
Medical Assistant
St Barnabas Hospital
05.2023 - 05.2023
Medical Office Assistant
Northwell Health
11.2022 - 02.2025
Home Health Aide
Five Star Homecare Agency
11.2019 - 03.2022
Medical Assistant
Apollo Medical Services
12.2018 - 05.2020
Medical Office Assistant
The Jackson Center of Ophthalmology
10.2015 - 12.2017
HR Assistant Manager
Protection Plus Security Corp
07.2007 - 07.2013
Associate of Science - Healthcare Administration
Mandl School The College of Allied Health