Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Christine Valdez

Brighton,CO

Summary

Sales professional with a proven track record at Repurposed Materials, generating $100k in sales. Expertise in customer relationship management and upselling techniques, delivering exceptional service while utilizing Microsoft Excel for data management. Focused on fostering client relationships and driving revenue growth through effective communication and product knowledge.

Overview

8
8
years of professional experience

Work History

Sales Associate

Repurposed Materials
Lafayette, CO
04.2021 - Current
  • Maintained knowledge of product inventory and availability for effective sales support.
  • Assisted customers in selecting sustainable materials for various projects.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Generated up to $100k sales.
  • Provided training and mentorship to new sales associates on best practices.
  • Resolved customer inquiries and concerns with professionalism and empathy.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Negotiated pricing with customers to find the best deal for both sides.

Administrative Assistant

Farwest Corrison Control
Denver, CO
01.2020 - 03.2021
  • Organized company files and maintained document management systems.
  • Assisted in preparing reports and presentations for team meetings.
  • Handled incoming communication and directed inquiries to appropriate personnel.
  • Supported project coordination by tracking deadlines and deliverables.
  • Provided administrative support to team members on various tasks and projects.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Answered questions from customers regarding products and services offered by the company.
  • Conducted research on various topics as requested by management.

Front Desk/Inside Sales Representative

Repurposed Materials
Brighton, CO
05.2017 - 08.2019
  • Provided customer service. Acted as the first contact with customers.
  • Managed customer inquiries and provided product information for sustainable materials.
  • Developed relationships with clients to understand their needs and preferences.
  • Assisted clients in placing orders and coordinating delivery schedules promptly.
  • Provided customers with product information, pricing and availability.
  • Followed up on pending orders and inquiries in a timely manner.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Delivered superior customer support to improve account retention rate.

Education

Associates Degree - Medical Billing & Coding

Parks Community College
Thornton, CO
07.2005

Skills

  • Microsoft Excel, Word, Power Point, Access
  • Type 50 wpm
  • Leadership Training
  • Quickbooks Background
  • Product knowledge
  • Upselling techniques
  • Customer relationship management
  • Exceptional customer service

Affiliations

  • I love to be outdoors, fishing, golf, paddle boarding.
  • I absolutely enjoy sports and going to sporting events.

Timeline

Sales Associate

Repurposed Materials
04.2021 - Current

Administrative Assistant

Farwest Corrison Control
01.2020 - 03.2021

Front Desk/Inside Sales Representative

Repurposed Materials
05.2017 - 08.2019

Associates Degree - Medical Billing & Coding

Parks Community College

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