Christine Vu
Lake Jackson,TX
Summary
Resourceful Supervisor experienced in resolving critical issues within time-sensitive environments. Built and maintained talented teams through effective communication and problem-solving skills. Committed to continuous improvement and motivating staff to achieve targets.
Overview
1
1
Language
4
4
years of post-secondary education
15
15
years of professional experience
Work History
Customer Service experience lead/Supervisor
Burlington
Clute, TX
10.2025 - Current
- Supervised daily store operations and staff performance in a retail environment.
- Resolved customer complaints and inquiries promptly and professionally.
- Trained new associates on customer service and operational procedures to ensure consistent service delivery.
- Communicated daily schedule and delegated work to employees.
- Monitored sales floor activities to ensure compliance with company policies.
- Liaised between management and frontline workers to facilitate effective conflict resolution.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented visual merchandising standards to improve product visibility and customer engagement.
- Managed cash transactions at registers and ensured all registers were stocked with change and to be ready for the next worker.
Behavioral Technician
Pasito a pasito
Clute, Tx
04.2026 - 08.2026
- Provided one-on-one support to clients in order to improve social skills, communication, and problem solving.
- Assisted clients in developing social skills through structured activities.
- Provided verbal reinforcement to encourage positive behaviors in clients.
- Monitored client progress and documented behavioral changes consistently.
- Maintained accurate records of all services rendered according to agency policies and guidelines.
Child Nutrition
Brazosport ISD
Clute, USA
09.2024 - 11.2025
- Prepared and served nutritious meals in educational setting, ensuring high standards of food safety and cleanliness to promote student health.
- Managed food preparation procedures to meet strict deadlines while monitoring inventory levels to support meal availability.
- Maintained a safe and healthy dining environment for students, fostering positive dining experiences.
Loan officer
Bar C Finance
05.2025 - 10.2025
- Processed and evaluated loan applications, enhancing customer satisfaction through personalized service.
- Managed loan renewals and conducted comprehensive application reviews to ensure accurate and timely approvals.
- Followed up with clients to confirm compliance with required documents and scheduled calls, facilitating smooth loan processing.
- Processed financial transactions efficiently using computerized systems. and payments through computerized systems.
- Demonstrated strong attention to detail in handling money and documentation.
Business Manager/sales Associate
Dillards
Lake Jackson, USA
04.2023 - 09.2024
- Managed daily retail operations, enhancing sales performance and providing exceptional customer service.
- Maintained sales goals, participated in management meetings, and conducted regular inventory management.
- Provided expert beauty consultations and product demonstrations as a beauty advisor.
- Exceeded set sales targets through effective customer engagement and promotions., contributed to management meetings, and streamlined inventory management.
- Maintained cleanliness and organization in retail environment, supporting a positive customer experience.
Cashier/Server
Chick-fil-A
Lake Jackson, USA
10.2022 - 04.2023
- Delivered exceptional customer service in a fast-paced restaurant environment by greeting guests, taking orders, and providing attentive table service.
- Managed cash transactions accurately while ensuring cleanliness in dining area to enhance guest experience.
- Handled curbside pickup orders and restocked supplies while prioritizing customer satisfaction through regular check-ins and drink refills.
Call Agent
Luce Research
Remote
06.2022 - 10.2022
- Conducted surveys to gather insights from participants via telephone. Conducted telephone interviews to gather participant information. to gather information from participants. Collected actionable data to support market research efforts.
- Ensured adherence to data collection standards during research activities. Ensured data collection standards with meticulous attention during research activities..
- Ensured adherence to data collection standards during research activities.
Receptionist/Helper
JC Nails Spa
West Columbia
06.2016 - 04.2017
- Managed front desk operations, streamlining appointment scheduling and enhancing customer greetings.
- Handled financial transactions, ensuring accuracy in record-keeping and fostering trust with clients.
- Organized workstation setup and maintenance, contributing to a more efficient and welcoming environment.
- Demonstrated strong organizational skills through workstation preparation and maintenance.
- Ensured all closing tasks were executed to maintain operational efficiency. and ensured cleanliness standards were met.
Waitress/host/cashier
Saigon Pho
Clute, USA
01.2015 - 12.2015
- Greeted and seated guests, took and delivered food orders accurately, and upheld cleanliness standards in dining area to ensure a welcoming atmosphere.
- Delivered front-of-house service in restaurant, seamlessly transitioning between roles of hostess, server, and cashier to enhance guest experience.
- Executed cash transactions and closing procedures, maintaining consistent excellent customer service throughout guest interactions.
Caregiver
Angleton Visiting Nurses
Angleton, USA
04.2015 - 10.2015
- Delivered personalized patient care, including meal preparation, personal hygiene assistance, and transportation to medical appointments.
- Delivered personalized patient care, ensuring comfort and well-being through meal preparation, hygiene assistance, and reliable transportation to appointments.
- Maintained clean, safe living environment, supporting health and comfort through essential household duties.
- Enhanced patients' quality of life by providing attentive, compassionate care tailored to individual needs.
Receptionist/Helper
Tina Nails Spa
Clute, USA
06.2011 - 08.2013
- Managed front desk operations, ensuring efficient appointment scheduling and welcoming customer reception.
- Managed front desk operations, including appointment scheduling and customer reception.
- Processed financial transactions and balanced daily register to maintain accurate financial records.
- Supported salon operations through effective organization and coordination of tasks.
- Facilitated daily salon workflow by organizing appointments and supplies. through organizational support.
Education
High School Diploma -
Brazoswood High School
Clute, USA 08.2008 - 05.2012
Skills
- Customer service
- Staff supervision
- Department management
- Sales performance analysis
- Visual merchandising
- Attention to detail
- Time management
- Record keeping
- Food safety standards
- Results driven
- Team collaboration
- Effective communication
- Teamwork and collaboration
Languages
Vietnamese
Native/ Bilingual
A1
Timeline
Behavioral Technician
Pasito a pasito
04.2026 - 08.2026
Customer Service experience lead/Supervisor
Burlington
10.2025 - Current
Loan officer
Bar C Finance
05.2025 - 10.2025
Child Nutrition
Brazosport ISD
09.2024 - 11.2025
Business Manager/sales Associate
Dillards
04.2023 - 09.2024
Cashier/Server
Chick-fil-A
10.2022 - 04.2023
Call Agent
Luce Research
06.2022 - 10.2022
Receptionist/Helper
JC Nails Spa
06.2016 - 04.2017
Caregiver
Angleton Visiting Nurses
04.2015 - 10.2015
Waitress/host/cashier
Saigon Pho
01.2015 - 12.2015
Receptionist/Helper
Tina Nails Spa
06.2011 - 08.2013
High School Diploma -
Brazoswood High School
08.2008 - 05.2012