Christine Wells
Palmyra,VA
Summary
Fifteen years of EpicCare Ambulatory analysis, configuration, build, testing, and validation experience in three complete full cycle implementation projects; subsequent community hospital, Community Connect, various specialty clinic implementations, system optimization, and several product upgrades in existing clients Experienced with CMS, The Joint Commission and regulatory bodies overseeing healthcare delivery Extensive healthcare experience as a Registered Nurse in various roles Expert-level experience in optimization and ongoing support in EpicCare Ambulatory and MyChart; Expert-level knowledge of implementations, clinical documentation, Epic to Epic transitions, workflows, assessments, process redesign, build, training, unit, and integrated testing. Specialty clinic documentation and workspace configurations including cardiovascular, women’s services, genetics, nephrology and wound care. Assess for potential risks with gap analysis and recommendations to resolve or prevent challenges and issues Experienced in collaboration across enterprises and applications while fully engaging with stakeholders in the decision-making process Data courier, change management, Sherlock, Gold Star, Nova Notes and Orion experience Champion for future state utilization and end-user acceptance Travels from Palmyra, VA
Overview
25
25
years of professional experience
1
1
Certification
Work History
Business Architect Associate Manager
Accenture LLC
09.2023 - Current
- Conduct gap analysis to identify potential risks, deliver strategic recommendations for resolution, or proactively prevent challenges in implementing electronic health records (EHR)
- Identify scope, define requirements, and create functional and/or technical specifications
- Facilitate design, build, and validation sessions with stakeholders, collaborate across applications, and actively engage stakeholders throughout decision-making
- Develop and support proof of concepts, estimates, and conceptual designs
- Change management advocate for end-user adoption
Senior Consultant – EpicCare Ambulatory/MyChart/HOD
Nordic Global
12.2018 - 05.2023
- Senior Ambulatory consultant for several regional healthcare enterprises
- Led as Senior Ambulatory Consultant for multiple regional healthcare enterprises within a major enterprise initiative
- Conducted thorough gap analysis to identify potential risks and devised actionable recommendations to resolve or preempt challenges and issues
- Collaborated on reporting and compliance for CMS guidelines, regulations and policies
- Spearheaded the implementation of specialty builds for Electronic Health Record (EHR) systems, collaborating with stakeholders to ensure compliance with regulatory documentation standards for patient care and billing
- Championed change management strategies to foster end-user adoption
- Offered dedicated staff support and mentorship
- Contributed to system support and stabilization efforts
Senior Consultant – EpicCare Ambulatory/MyChart
Leidos Health, LLC
04.2011 - 12.2018
- Senior Ambulatory consultant for several regional healthcare enterprises
- Led as Senior Ambulatory Consultant for multiple regional healthcare enterprises within a major enterprise initiative
- Conducted thorough gap analysis to identify potential risks and devised actionable recommendations to resolve or preempt challenges and issues
- Spearheaded the implementation of specialty builds for Electronic Health Record (EHR) systems, collaborating with stakeholders to ensure compliance with CMS and TJC regulatory documentation standards for patient care and billing
- Championed change management strategies to foster end-user adoption
- Offered dedicated staff support and mentorship
- Contributed to system support and stabilization efforts
Analyst – EpicCare Ambulatory and Information Services
University of Virginia Health System
01.2009 - 01.2011
- Served as IT analyst on implementation planning for cardiology and cardiovascular surgery clinics
- Participated in simultaneous implementations of 140 ambulatory clinics
- Troubleshoot and demonstrated expert familiarity with the entire EMR and hospital day-to-day operations
- Served as lead analyst and builder responsible for the implementation of the division of cardiology's ambulatory, non-invasive, and invasive cardiovascular lab and clinics
- Built advanced tools for Epic end users
- Utilized Radiant workflows and built related to cardiology diagnostic and interventional workflows
- Provided extensive build experience, including custom Visit Navigators, History Navigators, Preference Lists, SmartTools, and Profiles
- Led design, build, and validation sessions
- Evaluated current and future state workflows, billing needs, and use of residents and fellows within limits set by organization
- Acted as chairperson for EpicCare Ambulatory practice committee in large university setting; collaborated with medical staff and administration to ensure optimal care and consistency across ambulatory clinics
Registered Nurse Clinician III - Outpatient Surgery Center
University of Virginia Health System
01.2009 - 12.2009
- Functioned as pre-operative and PACU nurse
- Provided care for patients undergoing surgery in outpatient surgical department
- Assessed, analyzed, and acted on patient data collection, providing pain management, and post-operative home care teachings
Registered Nurse Clinician III and Kidney Transplant Coordinator
University of Virginia Health System
01.2006 - 12.2009
- Provided case management for renal patients awaiting transplant
- Ensured patient compliance with UNOS requirements through health maintenance, regularly scheduled follow up visits with associated teaching, patient selection through weekly interdisciplinary conferences, and ensured required diagnostic tests were up to date to secure placement on transplant list
- Assumed call responsibility for kidney, pancreas, and liver transplants
Registered Nurse Clinician III and Clinic Coordinator - TCV Surgery
University of Virginia Health System
01.2001 - 12.2006
- Collaborated with attending, office staff, and procedural areas to ensure patients referred for evaluation presented to clinic with minimal requirements set forth by standards of care and attending preference to determine plan of care
- Scheduled procedures with ancillary departments for follow up vascular patients
- Provided pre- and post-operative teaching and support for patients undergoing procedures and surgery
Clinician II, Cardiac Catheterization
University of Virginia Health System
01.2000 - 12.2001
- Served as pre-, intra-, and post-procedural registered nurse in the cardiac catheterization lab
- Provided patient monitoring, conscious sedation per protocol, shift supervision, and circulation
Education
BS - Nursing
Aspen University
Denver, COAAS - Nursing
Ocean County College
Toms River, NJSkills
- Epic EHR implementation
- CMS and TJC regulatory requirements
- Healthy Planet collaboration
- Community Connect
- Wound Care
- Genetics
- Mentoring
- Issue Resolution
- Validation
- Decision Support
- Optimization
- Immunization Workflows
- Outpatient Specialty Configuration
- SmartForms
- In Basket
Certification
- EpicCare Ambulatory
- HOD
- MyChart
Timeline
Business Architect Associate Manager
Accenture LLC
09.2023 - Current
Senior Consultant – EpicCare Ambulatory/MyChart/HOD
Nordic Global
12.2018 - 05.2023
Senior Consultant – EpicCare Ambulatory/MyChart
Leidos Health, LLC
04.2011 - 12.2018
Analyst – EpicCare Ambulatory and Information Services
University of Virginia Health System
01.2009 - 01.2011
Registered Nurse Clinician III - Outpatient Surgery Center
University of Virginia Health System
01.2009 - 12.2009
Registered Nurse Clinician III and Kidney Transplant Coordinator
University of Virginia Health System
01.2006 - 12.2009
Registered Nurse Clinician III and Clinic Coordinator - TCV Surgery
University of Virginia Health System
01.2001 - 12.2006
Clinician II, Cardiac Catheterization
University of Virginia Health System
01.2000 - 12.2001
AAS - Nursing
Ocean County College
BS - Nursing
Aspen University
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