Christine Williams

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Schedule and Manage catering events

Invoicing and Payment processing

Food Preparation

• Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
• Maintained a clean and organized store environment for an enhanced shopping experience.
• Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
• Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.

• Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
• Established clear expectations for staff performance through well-defined job descriptions, performance metrics, and ongoing feedback.
• Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
• Resolved customer complaints promptly and professionally, leading to increased customer loyalty and repeat business.