Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Williams

Omaha,NE

Summary

Detail-oriented Accounting Assistant with several years of experience in the accounting landscape. Proficient in account management, expense reporting, and invoice reconciliation, demonstrating a strong capacity for accuracy and efficiency. Recognized for dependable performance and a proactive approach to problem-solving. Aiming to leverage expertise to contribute to financial operations in a dynamic accounting environment.

Overview

22
22
years of professional experience

Work History

Accounting Clerk

Serviceone Usa
Omaha, NE
10.2022 - Current
  • Conducted follow-ups on delinquent accounts through various communication channels.
  • Managed commercial accounts through service ticket processing, invoicing, and credit card transactions effectively.
  • Demonstrate dedication to exceptional customer support.
  • Facilitated adherence to company goals and core principles.
  • Collaborated with multiple departments to address customer inquiries and concerns.
  • Worked flexible schedule to adapt to varying workloads.

Customer Service Representative

AMCON Distributing
Omaha, NE
05.2003 - 09.2022
  • Handled incoming calls; routed appropriately.
  • Managed and resolved issues related to customer orders.
  • Handled the formulation and execution of billing documents.
  • Maintained effective communication channels with delivery drivers, salesmen, and management.
  • Oversaw financial transactions including cash and check exchanges.
  • Delivered outstanding customer service to achieve high levels of customer satisfaction.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Resolved customer billing issues by adjusting invoices and providing refunds.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

High School Diploma -

Thomas Jefferson High School
Council Bluffs, IA
05-1986

Psychology

Iowa State University
Ames, IA

Skills

  • Effective problem resolution
  • Detail-oriented analysis
  • Financial processing expertise
  • Experienced in billing procedures
  • Strong verbal skills
  • Effective team collaboration
  • Data entry quality assurance

Timeline

Accounting Clerk

Serviceone Usa
10.2022 - Current

Customer Service Representative

AMCON Distributing
05.2003 - 09.2022

High School Diploma -

Thomas Jefferson High School

Psychology

Iowa State University

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Christine Williams