Christine Zubiate
Deerfield Beach,FL
Summary
Extensive experience in Customer Service for over 30 years.
Looking for position Customer Service working from home.
Overview
27
27
years of professional experience
Work History
Receptionist/Secretay
St. Patrick Church
Miami Beach, FL
03.2006 - 02.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Team Leaer
Westamerica Bank
Fairfield, Ca
10.1984 - 11.2004
- Responded to and solved customers inquiries on, checking, savings and loan products.
- Took Supervisor calls
- Oversaw the daily operational activities of assigned team members. Ensured each team member is properly trained and meet their required goals
- Interviewed new applicants for employment
Education
Business Administration
College of Marin
Greenbrae, CASkills
- Customer Service
- Security Awareness
- Data Research and Analysis
- Positive Attitude and Energetic
- Computer
- Call Answering and Routing
- Customer Complaint Resolution
Timeline
Receptionist/Secretay
St. Patrick Church
03.2006 - 02.2012
Team Leaer
Westamerica Bank
10.1984 - 11.2004
Business Administration
College of Marin