Summary
Overview
Work History
Skills
Software
Timeline
Generic
Christine Kelleher

Christine Kelleher

Business Analyst
Jacksonville Beach,FL

Summary

A tactical thinker focused on improving efficiencies of entire enterprise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

E-Commerce Product Manager

HC Brands
Jacksonville, FL
01.2020 - Current
  • Career Path: Customer Service Specialist->Marketing & Systems Analyst -> Tech Support Analyst -> Business Analyst -> Project Manager -> Product Manager
  • Subject Matter Expert with regards to Products, Databases, Website/Platform Management, Internal Processes and Training.
  • Coordinator between Tech team and other departments to increase efficiency across the enterprise.
  • Training Expert - Engaged in product training, demonstrations, building of Standard Operating Procedures, manuals and coaching to improve cross training and efficiency across all divisions of the enterprise.
  • Successfully Migrated site platform improving Gross Sales of Business and Personal Gift Products from $3M/Year to $17M/Year.
  • Increased profits through coordination with Tech for reporting needs, identifying process efficiency improvements, Vendor reviews and auditing product lines to reach overall profit margin of 86.6%.

Executive Assistant to the General Manager

Selva Marina Country Club
Atlantic Beach, FL
05.2005 - 09.2010
  • Career Path: Club/Board Secretary -> Membership Sales & Marketing Manager
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Increased Membership roster by 85% using external Marketing, referral program and Public Relations.
  • Increased Member event attendance by building and staffing on-site Childcare program

Business Analyst

Arrowhead General Insurance Agency Inc.
San Diego, CA
08.1996 - 03.1998
  • Career Path: Order Entry Clerk > Underwriter Assistant > Business Analyst
  • Attention to detail lead to risk improvement for new policy building on Homeowner's team.
  • Identified process improvements which assisted Underwriting team to gather required data faster and accuracy.
  • Project lead in building new database management system allowing Marketing department to purchase entire books of business from competition while maintaining seamless coverage to insured.

Skills

Analytical problem solver

Coaching and mentoring

Strategic planning

Sales Reporting

Database Management

Software

MS Office Programs (Excel Expert)

NetSuite

Magento Ecommerce Platform

Microsoft Teams

MS Sql Server

Timeline

E-Commerce Product Manager

HC Brands
01.2020 - Current

Executive Assistant to the General Manager

Selva Marina Country Club
05.2005 - 09.2010

Business Analyst

Arrowhead General Insurance Agency Inc.
08.1996 - 03.1998
Christine KelleherBusiness Analyst