Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christine M Lopez

Riverside,CA

Summary

High volume Multi-Store Leader with over 10+ years of leadership experience. Analytical problem-solver with talents for team building, leading and motivating, as well as exceptional talent retention and leadership development skills. Proficient in using independent decision-making skills and strategic planning to impact company success at all levels of an organization.

Overview

10
10
years of professional experience

Work History

Senior Store Leader

Kate Spade
09.2016 - Current
  • Manage top volume, high visibility store and ASC location, resulting in $10-$15 million dollars in sales each year; leading staff of 75+ employees pre-pandemic and staff of 50+ employees post pandemic.
  • Achieve financial success through improvement of measurable statistics that positively impact store performance. #5 top volume door in North America for FY23, #2 top volume in North America for FY22 and #2 top volume door in Channel for FY21.
  • Develop and retain top talent through high accountability development plans, leadership coaching and engaging store culture- resulting in over 10 internal promotions of direct reports throughout district.
  • Development of business driving strategies that build repeat business or that attracts new customers- including Customer Relations Management of 86% capture, clienteling platforms with top TIS sales in FY 22, and Social Media Creation and Outreach.
  • Work cross-functionally with corporate partners to lead executive walk-throughs, host corporate sponsored events, and create new company initiatives and tools; Co-created new Selling Skills modules and updated DOR Programs to be implemented throughout the field teams in FY 21&22.
  • Internally promoted from Visual Assistant to Associate Store leader in November 2016, and from Associate Store Leader to Senior Store Leader in June 2017.

General Manager

Ulta Beauty Inc.
08.2013 - 09.2016
  • Responsible for all aspects of managing a retail store, inclusive of the salon; complete operational accountability to achieve sales, service, organization, and profitability goals. Achieved over $5M in sales and maintained 60-75% Conversation rate year after year.
  • Motivated team of 30+ people to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Collaborated with Vendors and Brand Ambassadors to set up and complete product knowledge trainings and Brand specific store events.
  • Learned and remained updated on statutory requirements and regulations in Salon and Brow Bar.

Education

Some College (No Degree) - Criminal Justice

California State University of San Bernardino
San Bernardino, CA

High School Diploma -

Colton High School
Colton, CA
06.2001

Skills

  • Business Analysis
  • Strategic Planning
  • Critical Thinking
  • Multitasking
  • Visual Merchandising
  • Workload delegation
  • Leadership Development
  • Succession Planning
  • Top Talent Recruitment & Retention

Accomplishments

  • Successfully renovated and launched New Store Concept Design for FY23.
  • Kate Spade Store Leader of the Year and Heritage Nominee in 2022
  • Top Store with the most Volunteer hours earned (ever) in FY 23 and FY22.
  • Kate Spade West Region Volunteer Ambassador for FY23 and FY22.
  • Kate Spade LEAD Chapter 2 graduate/ NWOW taskforce member in FY22-FY23.

Timeline

Senior Store Leader

Kate Spade
09.2016 - Current

General Manager

Ulta Beauty Inc.
08.2013 - 09.2016

Some College (No Degree) - Criminal Justice

California State University of San Bernardino

High School Diploma -

Colton High School

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Christine M Lopez