Christine M Lopez
Riverside,CA
Summary
High volume Multi-Store Leader with over 10+ years of leadership experience. Analytical problem-solver with talents for team building, leading and motivating, as well as exceptional talent retention and leadership development skills. Proficient in using independent decision-making skills and strategic planning to impact company success at all levels of an organization.
Overview
10
10
years of professional experience
Work History
Senior Store Leader
Kate Spade
Cabazon, CA
09.2016 - Current
- Manage top volume, high visibility store and ASC location, resulting in $10-$15 million dollars in sales each year; leading staff of 75+ employees pre-pandemic and staff of 50+ employees post pandemic.
- Achieve financial success through improvement of measurable statistics that positively impact store performance. #5 top volume door in North America for FY23, #2 top volume in North America for FY22 and #2 top volume door in Channel for FY21.
- Develop and retain top talent through high accountability development plans, leadership coaching and engaging store culture- resulting in over 10 internal promotions of direct reports throughout district.
- Development of business driving strategies that build repeat business or that attracts new customers- including Customer Relations Management of 86% capture, clienteling platforms with top TIS sales in FY 22, and Social Media Creation and Outreach.
- Work cross-functionally with corporate partners to lead executive walk-throughs, host corporate sponsored events, and create new company initiatives and tools; Co-created new Selling Skills modules and updated DOR Programs to be implemented throughout the field teams in FY 21&22.
- Internally promoted from Visual Assistant to Associate Store leader in November 2016, and from Associate Store Leader to Senior Store Leader in June 2017.
General Manager
Ulta Beauty Inc.
Moreno Valley, CA
08.2013 - 09.2016
- Responsible for all aspects of managing a retail store, inclusive of the salon; complete operational accountability to achieve sales, service, organization, and profitability goals. Achieved over $5M in sales and maintained 60-75% Conversation rate year after year.
- Motivated team of 30+ people to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Collaborated with Vendors and Brand Ambassadors to set up and complete product knowledge trainings and Brand specific store events.
- Learned and remained updated on statutory requirements and regulations in Salon and Brow Bar.
Education
Some College (No Degree) - Criminal Justice
California State University of San Bernardino
San Bernardino, CAHigh School Diploma -
Colton High School
Colton, CA06.2001
Skills
- Business Analysis
- Strategic Planning
- Critical Thinking
- Multitasking
- Visual Merchandising
- Workload delegation
- Leadership Development
- Succession Planning
- Top Talent Recruitment & Retention
Accomplishments
- Successfully renovated and launched New Store Concept Design for FY23.
- Kate Spade Store Leader of the Year and Heritage Nominee in 2022
- Top Store with the most Volunteer hours earned (ever) in FY 23 and FY22.
- Kate Spade West Region Volunteer Ambassador for FY23 and FY22.
- Kate Spade LEAD Chapter 2 graduate/ NWOW taskforce member in FY22-FY23.
Timeline
Senior Store Leader
Kate Spade
09.2016 - Current
General Manager
Ulta Beauty Inc.
08.2013 - 09.2016
Some College (No Degree) - Criminal Justice
California State University of San Bernardino
High School Diploma -
Colton High School