Detail-oriented Assistant Teacher lends creative approach to classroom preparation, policy and presentation. Promotes collaborative environment focused on curriculum and strategy development prioritizing productive, customizable learning practices. Passionate teacher excels at sharing unique approach to individualized instruction to keep students on pace. No task too small in supporting teachers, administrators and at-large school community.
Dependable Office Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
Language
6
6
years of post-secondary education
9
9
years of professional experience
Work History
Assistant to Behavioral TOSA
Citrus County Schools
Lecanto, Florida
06.2020 - 06.2021
Supervised students who were in In School Suspension and students who were scheduled for daily sensory breaks
Implemented social stories and various calming activities and techniques, allowing each student to transition back to class successfully
Organized classroom activities, helping students understand lessons, handling classroom supplies, and supervising students in the classroom, cafeteria and on the playground
Assisted teachers and staff with clerical duties and I instructed one-on-ones and small groups with students
Filled in for other teachers’ classes regularly and assisted wherever needed at all times, most often with students who had difficulty with behavior
ESE Instructional Assistant
Pasco County Schools
New Port Richey, Florida
06.2019 - 06.2020
Developed lesson plans for small group instruction
Provided administrative and clerical support for teachers as needed
With appropriate supervision and training, assisted in teaching communication skills, implementing student behavior and learning programs with the use of behavior modification and crisis intervention
Assisted with the physical demands of functional life skills and academic skills, in school and community settings
Provided academic and physical assistance to students with disabilities as directed in one-to-one or in small groups
Mentored students on a weekly basis and conducted daily “check-ins” with others
Zoom lessons with students during distance learning, tracking their progress and reporting back to their teachers via e-mail
Communicating with parents and offering assistance during distance learning, while updating shared, live documents for teachers and staff to review
Medical Assistant Intern
Consulate Health Care
New Port Richey, Florida
01.2019 - 06.2019
Assessed patients and recorded all vital signs
Tested blood sugar levels and recorded data
Fed patients and logged intake/output
Assisted with activities of daily living, and provided my patients with not only physical support, but moral support through love and empathy, with great attention to detail and warm conversation
Sales & Customer Service Representitive
HSN, Inc
Tampa, Florida
05.2010 - 08.2013
Established meaningful connections and drove to accurate and appropriate resolutions to problems with customers’ orders, accounts, and other aspects of the customer experience
Built customer loyalty and increased brand value with each and every interaction
Handled inbound sales calls and offered upsells; making compelling offers and presenting appropriate alternatives when necessary
Met all key performance indicators: Quality, Average Handle Time, and Schedule Compliance
Front Desk Reservationist
Spa Chakra 5th
Avenue
Tampa, Florida
02.2007 - 02.2010
Answered all inbound calls for 12 different spa locations throughout the United States
Created, customized and organized spa reservations for clients, offering personalized care and support
Maintained a daily service log that consisted of all inbound phone calls and packages purchased
Receptionist & Legal Secretary
Smith, Tozian & Hinkle, P.A
Tampa, Florida
06.2006 - 01.2007
Answered and directed all incoming phone calls
Opened, docketed, pulled, and closed all case files