IT Project Management, Microsoft Project, Agile Methodologies, Resource Allocation, Risk Management, Software Asset Management (SAM), Enterprise Licensing, Vendor Management, ITIL Frameworks, Active Directory Administration, PC Deployment, Remote Desktop Support, System Scalability, IT Investment Planning, Budgeting & Cost Control, Procurement Workflows, Stakeholder Engagement, ServiceNow Ticket Management, Microsoft Office Suite, Windows Operating Systems, System Imaging