CHRISTINE VI-VAN NGUYEN
San Jose,CA
Summary
Experienced multi-unit manager with a people-first approach. Collaborative leader who partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
Regional Director
Hot 8 Yoga
2024.05 - Current
- Produced reporting on conversion and active memberships weekly to analyze job performance against team goals.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Visited sites periodically to view service levels and adherence to global service standards.
- Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
- Attended weekly meetings to discuss and optimize strategies.
- Implemented robust performance management systems to identify areas for improvement and support employee development.
- Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
Yoga Director
Hot 8 Yoga
2023.06 - 2024.05
- Responsible for customer experience delivery and all associated hiring, onboarding and training of staff.
- Mentored and developed teachers and staff to ensure the client experience meets brand expectations.
- Oversaw studio operations, including staffing logistics, payroll processing, membership sales and general studio maintenance.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Assistant Director
Hot 8 Yoga
2021.05 - 2023.06
- Reported directly to yoga director.
- Responsible for membership sales, hiring, training and developing staff.
- Mentored new teachers through observation, feedback, and professional development opportunities.
Copywriter
McKinsey
2020.05 - 2022.10
- Reported directly to the Managing Producer to create macro and micro campaigns.
- Drafted, developed, and delivered content for global clients across all industries.
- Quickly gained knowledge of internal stakeholder initiatives to drive impactful results.
- Customized brand message to reach and capture target audience interest and drive engagement.
Writer + Editor
StackCommerce
2016.12 - 2022.02
- Developed content for a wide variety of publishers, including but not limited to, technology, business and lifestyle.
- Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
- Media assets include articles, blogs, product blurbs and more.
Head of Marketing + Teacher
Hot 8 Yoga
2016.12 - 2020.07
- Responsible for brand + website relaunch - developed consistent brand ideology across digital and print mediums.
- Launched digital studio with 800+ subscribers within the first two weeks.
- Developed a network of brand partnerships to increase visibility in the wellness space.
- Built a marketing engine for content distribution across multiple platforms and developed a wide variety of content including: digital advertising, website content, social platforms, videos and newsletters.
Content Manager
TaskUs
2015.01 - 2015.11
- Managed and developed the content marketing operations for TaskUs.
- Solely accountable for implementing and maintaining the content that fueled marketing activities across sales enablement, social media, events and marketing automation.
- Organized and produced RFPs, including the development of in-house videos.
Senior Communications Strategist
SADA Systems, Inc.
2011.12 - 2014.09
- Responsible for the execution of marketing strategies for new services and solutions for Google Enterprise and Microsoft products, and the production of associated content.
- Developed go-to-market strategies to drive net new business opportunities.
- Collaborated closely with partner and client teams to produce press releases and case studies demonstrating leadership in the cloud computing space.
- Analyzed competitor communications tactics to identify opportunities for differentiation and growth.
Education
Bachelor of Arts - Literature & Writing
University of California - San Diego
La Jolla, CA06.2010
Skills
- Staff Training and Development
- KPI Tracking
- Process Improvements
- Revenue Generation
- Relationship Building
- Staff Management
- Talent Acquisition
- Business Development
- Public Speaking
- Operations Management
- Team Leadership
- Training Management
Timeline
Regional Director
Hot 8 Yoga
2024.05 - Current
Yoga Director
Hot 8 Yoga
2023.06 - 2024.05
Assistant Director
Hot 8 Yoga
2021.05 - 2023.06
Copywriter
McKinsey
2020.05 - 2022.10
Writer + Editor
StackCommerce
2016.12 - 2022.02
Head of Marketing + Teacher
Hot 8 Yoga
2016.12 - 2020.07
Content Manager
TaskUs
2015.01 - 2015.11
Senior Communications Strategist
SADA Systems, Inc.
2011.12 - 2014.09
Bachelor of Arts - Literature & Writing
University of California - San Diego
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