Christinia Davis
Gary,IN
Summary
Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. I am very skilled led in anticipating customer needs, addressing complaints and resolving issues in timely manner. One of my valuable assets is my ability to maintain focus and positive attitude in stressful situations in high-volume environments. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Beverage Server
Ameristar Casino
03.1997 - 10.2020
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Assisted cashiers with processing customer payments and documenting orders.
- Checked guests' identification before serving alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor Of Administrative Studies - Health Administration
Indiana University Northwest
Gary, INSkills
- Table Setting and Bussing
- Menu Presentation
- Food Service
- Equipment Operation
- Money Handling
- Supply Restocking
- Responsible Alcohol Service
- Guest Needs Assessment
- Payment Processing
- Upselling
- Guest Relations Management
- Order Accuracy
- Inventory Management
- Staff Training
- Adaptable and Flexible
Timeline
Beverage Server
Ameristar Casino
03.1997 - 10.2020
Bachelor Of Administrative Studies - Health Administration
Indiana University Northwest
Similar Profiles
Virginia RobertsonVirginia Robertson
Deckhand at Ameristar CasinoDeckhand at Ameristar Casino
Romela CampieriRomela Campieri
Accounting & Finance at Ameristar CasinoAccounting & Finance at Ameristar Casino
Shenette JacksonShenette Jackson
HR Recruiting Specialist at Ameristar CasinoHR Recruiting Specialist at Ameristar Casino
Nayeli Gonzalez LopezNayeli Gonzalez Lopez
Security Officer at Ameristar CasinoSecurity Officer at Ameristar Casino
Brandon MillerBrandon Miller
Warehouse Worker at PepsiCoWarehouse Worker at PepsiCo