Christivie Iliko
Fort Worth
Summary
Always move with the desire to grow and develop new skills.
I'm recognized for my ability to work efficiently at GXO Logistics, excelling in inventory management and warehouse operations. Proven ability to enhance efficiency through effective team collaboration and meticulous attention to detail. Strong customer service skills developed as a Front Desk Agent at Quality Tax Express, ensuring guest satisfaction and loyalty. Quick learner, adept with an outstanding positive attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clerk
GXO Logistics
09.2021 - Current
- Processed incoming shipments, ensuring accurate documentation and inventory levels.
- Operated warehouse management system to track inventory and streamline operations.
- Coordinated with team members to maintain efficient workflow and meet daily targets.
- Conducted regular quality checks to uphold product standards and compliance regulations.
- I worked long hours if the business needed to ensure the proper functioning of the system.
- I worked long hours if the business needed to ensure the proper functioning of the system.
- Assist various departments throughout the warehouse.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Front Desk Agent
Quality Tax Express
01.2022 - 04.2025
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Coordinated room assignments, optimizing occupancy rates and guest preferences.
- Handled reservations using property management systems to ensure accuracy and efficiency.
- Accurately enter customer details into the database.
- Handle customer complaints respectfully and professionally.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
Education
Associate of Arts - Sonography
Tarrant County College
Fort Worth, TX05-2027
Skills
- Inventory management
- Warehouse operations
- RF scanner
- Material handling
- Microsoft Office/Word/Excel
- Microsoft Powerpoint
- SQL
- Customer service
- Strong written and Communication skills
- Quick learner, close attention to details
- Team collaboration
Certification
CPR
Languages
French
Native or Bilingual
English
Professional Working
Spanish
Elementary
Interests
- Drawing and Painting
- Volunteering
- Road Trips
Timeline
Front Desk Agent
Quality Tax Express
01.2022 - 04.2025
Clerk
GXO Logistics
09.2021 - Current
Associate of Arts - Sonography
Tarrant County College