Christophe Billot
Los Angeles,CA
Summary
Proven Restaurant Manager with a track record of enhancing customer satisfaction and streamlining operations at Baja Cantina and Tangaroa. Excelled in team management and inventory control, boosting efficiency and quality. Skilled in staff training and customer engagement, adept at problem-solving and maintaining precise records. Achieved significant improvements in service delivery by implementing constructive feedback.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Cliff Hagler
10.2022 - 05.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Good at communication and keeping calm in a busy atmosphere.
Restaurant Manager
Pat Phinny
04.1999 - 09.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- I did liquor orders and inventory.
Education
High School Diploma -
Santa Monica High School
Santa Monica, CASkills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Proficient with communicating with both staff and customers
- Good problem solver
Certification
Serve safe manager certificate
Languages
French
Native or Bilingual
Timeline
Restaurant Manager
Cliff Hagler
10.2022 - 05.2024
Restaurant Manager
Pat Phinny
04.1999 - 09.2022
High School Diploma -
Santa Monica High School
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