Christopher A. Branch
Josephine
Summary
Highly motivated and experienced professional with a proven track record in claims management and customer service, seeking a challenging HR position. Possesses strong analytical, communication, and problem-solving skills, and a demonstrated ability to meet deadlines and exceed expectations while ensuring compliance with federal and state regulations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Corporate Trainer
Denali Water Solutions
11.2024 - Current
- Collaborated with subject matter experts (SMEs) to develop and implement improved training strategies and change requests focused on process management.
- Conducted nationwide training sessions on policy adherence and compliance for Walmart and Sam's Club employees.
- Ensured consistent communication across all training content through effective team coordination.
Truck Driver
CABRanch Enterprise LLC
09.2023 - Current
- Maintained strict adherence to safety regulations throughout route planning and execution.
- Managed logistics operations, including efficient loading and unloading of cargo, while ensuring effective communication.
Field Property Adjuster
State Farm Insurance
04.2022 - 09.2023
- Managed property claims using Xactimate, ensuring accurate data entry for damage assessments through thorough inspections.
- Facilitated timely payments based on comprehensive evaluations from SharePoint databases, adhering to all legal requirements.
Independent Adjuster
Best IRS & Mid America Catastrophe
08.2021 - 12.2021
- Conducted virtual inspections, accurately verifying policy coverages and ensuring compliance with ADA guidelines.
Property Adjuster
USAA
11.2020 - 08.2021
- Assessed settlement amounts using independent judgment and computer-assisted estimates, while maintaining confidentiality of sensitive information.
- Effectively managed diverse claims (hail/windstorm), optimizing resolution outcomes under pressure and maintaining client communication.
- Successfully managed vendor interactions and supported short-term and long-term disability claims processing.
Associate III
Allstate Insurance
11.2019 - 11.2020
- Provided consistent, high-quality service throughout the claim lifecycle, maintaining clear communication.
- Analyzed coverage details and applied relevant conditions, effectively addressing jurisdictional issues.
Independent Adjuster
Eberl/Worley/Wardlaw/470 Claims
08.2016 - 11.2019
- Processed liability, vendor, and property claim payments, providing excellent customer service.
- Conducted regular inspections of damaged vehicles, determining repairability and engaging directly with clients.
Education
Bachelor of Arts - English
Arkansas State University
Skills
- Course design
- Mentorship
- Employee presentations
- Training assessment
Certification
- Compensation and Benefits
- Compliance and Risk Management
- Talent Acquisition
Timeline
Corporate Trainer
Denali Water Solutions
11.2024 - Current
Truck Driver
CABRanch Enterprise LLC
09.2023 - Current
Field Property Adjuster
State Farm Insurance
04.2022 - 09.2023
Independent Adjuster
Best IRS & Mid America Catastrophe
08.2021 - 12.2021
Property Adjuster
USAA
11.2020 - 08.2021
Associate III
Allstate Insurance
11.2019 - 11.2020
Independent Adjuster
Eberl/Worley/Wardlaw/470 Claims
08.2016 - 11.2019
Bachelor of Arts - English
Arkansas State University
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