Summary
Overview
Work History
Education
Skills
Projects
Languages
References
Timeline
DeliveryDriver

Christopher A. Cena

Pompano Beach,FL

Summary

Dynamic and results-driven professional with extensive experience as a Warehouse Manager at Arco Warehouse. Proven track record in optimizing logistics operations and enhancing team performance. Skilled in inventory control systems and effective communication, consistently achieving high customer satisfaction ratings and operational efficiency. Committed to continuous improvement and delivering exceptional results.

Overview

18
18
years of professional experience

Work History

Delivery Driver

Door Dash/Uber Eats
Pompano Beach, FL
05.2025 - Current
  • Manage daily schedule and routes to optimize efficiency and maximize earnings.
  • Utilize GPS and app-based navigation to find the most efficient and timely routes, adapting to real-time traffic conditions.
  • Maintain a high customer satisfaction rating: Uber 95% & DD: 4.81/5 ratings with over 500 deliveries combined.
  • Recognized by Uber & DoorDash as a top-tier driver. Achieved Uber & DoorDash Pro Diamond status within the first month.
  • Achieved and maintained a high rating from various fulfillment orders. Curated a template message before each delivery to ensure positive feedback or experience with the handling of the recipient's order.
  • A high volume of ratings was submitted due to the curated message before each delivery, and was rewarded with Platinum status on DoorDash for higher pay offers.
  • Following all account detailed notes on profiles to ensure a swift and accessible package exchange, earning above & beyond recognition.

Warehouse Manager

Fetch Package, Inc
Springfield, VA
04.2024 - 04.2025
  • Company Overview: End Point Logistics Provider
  • Managed the full scope of entry and exit fulfillment process, recruitment, and warehouse compliance practices for two warehouses in the DMV region. Daily averaging of 1,800 package inventory combined.
  • Lead two teams of eight to twelve warehouse employees by monitoring and tracking the daily fulfillment processes needed for operations while maintaining the daily workflow process at an above-standard level for daily optimization debriefing.
  • Coordinated operations, staffing, labor & logistics with various online software such as Paycom, Google Workspace, Fleetio, Geotab, Blanket, Gladly, and PinPoint.
  • Train, analyze, and improve the daily and weekly performance of warehouse metrics & expectations with various cross-platform software metrics implementations.
  • Utilizing delivery driver relations to amplify package routing efficiencies and optimal outbound procedures.
  • Triaging and dispatching drivers into efficient delivery routes to maximize window delivery times that could be attainable within company's standard policy.
  • End Point Logistics Provider

Delivery Driver

VA Solutions, LLC
Lanham, MD
02.2024 - 04.2024
  • Company Overview: Amazon DSP [Delivery Service Provider]
  • Safely drive and operate the delivery vehicle at all times.
  • Use a handheld device for routing information and customer delivery information.
  • Driving and working in varying weather conditions.
  • Load over 180 - 250 packages and unload packages to be delivered.
  • Safely lift packages up to 50lbs.
  • Amazon DSP [Delivery Service Provider]

Warehouse Manager [Contract]

Lexor, Inc.
Elkridge, MD
05.2023 - 08.2023
  • Completion of a full-scale inventory count per the CEO/COO request of the Baltimore, MD facility.
  • Segregation and optimization of the most popular items for simpler picking and packing.
  • Collaborated closely with multiple departments during full-scale inventory [AR/HR/CS/Sales].
  • Accrued over $300k of inventory items not reflected in WMS.
  • Optimized incoming freight scheduling and coordination with transportation companies.
  • Governed the complete reconstruction to plan, organize, and prioritize warehouse items as needed.

Operations Manager

Arco Warehouse
Passaic, NJ
01.2015 - 06.2022
  • Company Overview: Dietary/Nutritional Warehouse Distributor
  • Accountable for daily logistic operations composed of inventory management, financial processing, scheduling efficiency, and improving workflow infrastructure within a 55,000 sq ft warehouse facility.
  • Managing multiple team members in various departments, handling order processing, logistics, scheduling, routing, accounts payable, receivables, and document preparation.
  • Directly managed all incoming & outgoing services during an unprecedented peak pandemic period, maximizing productivity and proficiency to meet the increased surge of merchandise arrivals to the facility.
  • Improved overall operating finances of business checking & savings portfolios.
  • Highly proficient in many office software, warehousing systems, and optimizing logistical operations.
  • Subject matter expert on any concern or clients' requests outside the scope of work.
  • Dietary/Nutritional Warehouse Distributor

Warehouse Manager

Arco Warehouse
Passaic, NJ
01.2008 - 01.2015
  • Company Overview: Dietary/Nutritional Warehouse Distributor
  • Shipment inspection for all daily inbound and outgoing orders.
  • Performing a prompt daily inspection of the warehouse grounds.
  • Checking orders, items received, inventory, and deliveries for accuracy.
  • Supervising warehouse staff and ensuring the completion of daily routines.
  • Supervise loading and unloading operations.
  • Check and verify materials in the warehouse periodically.
  • Accomplished warehouse floor planning to maximize capacity and company categorizing.
  • Prepare shipping documentation and other related paperwork.
  • Daily use of forklift and safe handling of Unloading/loading merchandise.
  • Inventory tagging and labeling for in-stock materials.
  • Created a daily timeline for warehouse operations for all inbound and outgoing shipments.
  • Dietary/Nutritional Warehouse Distributor

Education

QA/QC Software Engineer Tester -

TestPro
Los Angeles, CA
01.2024

Certification in Manufacturing Technology -

HoHokus School of Trade and Technical Sciences
Paterson, NJ
01.2015

Skills

  • Microsoft Suite
  • QuickBooks
  • Outlook
  • Google Workspace
  • WMS Power User/Admin
  • Inventory Control Systems
  • CGMP/SOP
  • Workflow Improvement Advisor
  • Team Leader
  • Team Player
  • Effective Verbal/Written Communicator
  • System Diagnostics
  • Precision
  • Accurate
  • Attention to Detail Oriented
  • Customer Service
  • Invoicing
  • Accounts Payable/Receivable
  • Logistic operations
  • Self-motivated
  • Remote/Hybrid
  • Subject Matter Specialist
  • Backup & Restore
  • File Management
  • Strong Communication
  • Advanced Computer Literacy
  • Power User
  • Positive Attitude
  • Willingness to Learn
  • Multitasking Skills
  • Effective Prioritizing
  • IT Experience
  • Proficient Typer (48WPM)
  • Data Entry

Projects

Arcowarehousing.com, Created online business presence for new clients acquisitions. Google Business Page Manager, Helping local community owners achieve more with Google Maps. PC Builder, Custom-built Media Server PC.

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Delivery Driver

Door Dash/Uber Eats
05.2025 - Current

Warehouse Manager

Fetch Package, Inc
04.2024 - 04.2025

Delivery Driver

VA Solutions, LLC
02.2024 - 04.2024

Warehouse Manager [Contract]

Lexor, Inc.
05.2023 - 08.2023

Operations Manager

Arco Warehouse
01.2015 - 06.2022

Warehouse Manager

Arco Warehouse
01.2008 - 01.2015

QA/QC Software Engineer Tester -

TestPro

Certification in Manufacturing Technology -

HoHokus School of Trade and Technical Sciences

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