Christopher Anderson
Drexel Hill,PA
Summary
Driven and strategic, offering deep understanding of organizational leadership and operational excellence. Possesses knowledge in financial management and team coordination, paired with strong communication and analytical skills. Committed to fostering organizational growth and delivering impactful results.
Overview
2
2
years of professional experience
Work History
Executive Director
365 Health Services
05.2024 - Current
- Directed the successful onboarding of 291 clients and coordinated 14,853 CHC unskilled waiver service hours, ensuring efficient program delivery and compliance.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Coordinated with staff to streamline communication across departments, enhancing operational efficiency.
Director of Client Relations
365 Health Services
09.2023 - 05.2024
- Developed and maintained strong client relationships to enhance satisfaction and retention.
- Collaborated with cross-functional teams to deliver tailored solutions for client needs.
- Managed client communications, ensuring timely responses and resolution of inquiries.
- Established strong relationships with key clients, driving loyalty and long-term partnerships.
- Served as the primary point of contact for key accounts, addressing concerns and providing timely solutions.
- Increased customer retention through proactive issue resolution and regular followups.
Education
Bachelor of Science - Pharmaceutical And Healthcare Business
University of The Sciences
Philadelphia, PA05-2022
Skills
- Community engagement
- Strategic planning
- Staff management
- Business management
- Client services
- Sales management
- Relationship building
- Compliance and regulations
- Operational planning
Timeline
Executive Director
365 Health Services
05.2024 - Current
Director of Client Relations
365 Health Services
09.2023 - 05.2024
Bachelor of Science - Pharmaceutical And Healthcare Business
University of The Sciences