Christopher Asher
Shelbyville,United States
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Dispatch Manager
Shelby Materials
03.2022 - Current
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
- Reduced response times with effective dispatcher training and timely decision making.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Analyzed historical data to identify trends in workload volume, adjusting staffing levels accordingly during peak periods or downtimes.
- Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
- Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
Dispatch Operations Manager
Primetime Logistics- Amazon
01.2019 - 03.2022
- Improved dispatch efficiency by implementing streamlined processes and procedures for tracking and coordinating shipments.
- Reduced response times for customer inquiries with effective communication strategies and thorough knowledge of operations.
- Managed a team of dispatchers, ensuring optimal productivity levels and high-quality performance in meeting deadlines.
- Developed strong relationships with drivers to optimize routing, reduce delivery times, and improve overall customer satisfaction.
- Enhanced driver safety by conducting thorough training sessions on defensive driving techniques.
- Developed tailored training programs for individual drivers, addressing specific areas of improvement.
- Increased overall driver performance by implementing structured feedback systems and follow-up sessions.
Concrete Mixer Driver
Shelby Materials
06.2018 - 01.2019
- Improved project efficiency by accurately calculating and measuring concrete quantities for each job site.
- Enhanced customer satisfaction by promptly delivering high-quality concrete mixtures to construction sites.
- Maintained safety standards by conducting regular inspections and maintenance on the concrete mixer truck.
- Collaborated with dispatchers, ensuring punctual deliveries and optimal route planning for increased productivity.
- Contributed to team success through effective communication and collaboration with coworkers, supervisors, and clients.
- Ensured proper documentation of delivery tickets, reporting any discrepancies or issues immediately to management.
Education
Business Administration And Management
University of Southern Indiana
Evansville, INBusiness Administration And Management
Indiana State University
Terre Haute, INSkills
- Budgeting and Financial Management
- Sales Support
- Employee Time Records
- Schedule Coordination
- Fleet Maintenance
- Route Planning
Timeline
Dispatch Manager
Shelby Materials
03.2022 - Current
Dispatch Operations Manager
Primetime Logistics- Amazon
01.2019 - 03.2022
Concrete Mixer Driver
Shelby Materials
06.2018 - 01.2019
Business Administration And Management
University of Southern Indiana
Business Administration And Management
Indiana State University
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