Accomplished owner/operator with a focus on operations management and customer engagement. Known for exceptional verbal and written communication skills, leading teams to deliver outstanding service and achieve sustainable business growth.
Overview
7
7
years of professional experience
Work History
Owner/Operator Detailer
Self Employed
Commack, NY
05.2025 - Current
Directed daily operations, ensuring efficient workflow and service delivery.
Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
Managed financial planning, budgeting, and expense tracking for sustainable business growth.
Oversaw customer service initiatives, improving client satisfaction through tailored solutions.
Analyzed market trends to identify opportunities for expansion and competitive advantage.
Managed day-to-day business operations.
Detailer
Supreme Shine
Bohemia, NY
04.2022 - 02.2024
Performed thorough vehicle inspections and detailing to ensure high-quality service standards.
Utilized specialized cleaning products and equipment to enhance vehicle appearance and protection.
Collaborated with team members to streamline detailing processes and improve overall efficiency.
Developed strong customer relationships by providing exceptional service and addressing inquiries effectively.
Implemented inventory management techniques to maintain stock levels of cleaning supplies and tools.
Manager
AMC Theatres
East Northport, NY
10.2019 - 04.2022
Oversaw daily operations to enhance guest experiences and streamline service delivery.
Trained and mentored team members in customer service best practices and operational procedures.
Developed staff schedules, ensuring optimal coverage during peak hours for improved efficiency.
Implemented inventory management practices to maintain stock levels and reduce waste.
Accomplished multiple tasks within established timeframes.