Christopher Batey
Daytona Beach,FL
Summary
Performance-driven Regional Operations Manager with 10+ years of progressive, large scale business oversite. Exceptional business acumen, administrative strengths and product management abilities. . Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Adept individual working as Manager for $15 million revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Overview
10
10
years of professional experience
Work History
General Manager
Atlantic Aviation
02.2025 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with tenants, vendors, and partners to ensure long-term success and loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
US Training & Compliance Manager - Ground Division
Worldwide Flight Services
12.2023 - Current
- Streamlined compliance processes by implementing efficient monitoring systems and tools on a network-wide basis.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Developed comprehensive training programs for employees, fostering a culture of compliance throughout the organization.
- Compliance oversite of 42 Ground Handling Stations Network Wide - Over 7,500 Employees
General Manager
Airport Terminal Services
06.2022 - 11.2023
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Managed multiple-contract, 450+ employee station servicing 100+ daily flights.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Performed root cause analysis in regard to work related incidents regarding front-line employees.
- P&L management and control
Airport Operations Manager/ ROC Scheduling
United Airlines
01.2021 - 06.2022
- Led daily operational, safety and security meetings to maintain optimal controls.
- Performed root cause analysis in regard to work related incidents regarding front-line employees.
- Conducted internal investigations for employee related accidents, incidents, & injuries.
- Oversaw daily airline operations below-the-wing (Ramp Operations)
- Monitored KPI and station Metrics to ensure optimal performance for Denver HUB.
Ramp Operations Manager
Swissport Cargo Services
10.2015 - 12.2020
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Keep up to date with safety and compliance standards Produce One-point lessons for work related incidents.
- Manage professional relationships with other airport vendors as well as generate new relationships and agreements and special projects and charters.
- Supervise daily staff of 30-40 team members including agents and leads reach or exceed set KPI goals
Education
Bachelor of Science - Engineering
University of California - Los Angeles
Skills
- Operations Management
- Project Management
- Work flow planning
- Profit & Loss
- Staff Development
- Labor Cost Controls
- Risk Management
- Resource Planning
- Employee Training & Safety
Timeline
General Manager
Atlantic Aviation
02.2025 - Current
US Training & Compliance Manager - Ground Division
Worldwide Flight Services
12.2023 - Current
General Manager
Airport Terminal Services
06.2022 - 11.2023
Airport Operations Manager/ ROC Scheduling
United Airlines
01.2021 - 06.2022
Ramp Operations Manager
Swissport Cargo Services
10.2015 - 12.2020
Bachelor of Science - Engineering
University of California - Los Angeles
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