Driven management professional offering over 13 years of marina experience and customer service. Resourceful and adaptable hard worker exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments.
Overview
13
13
years of professional experience
Work History
Dockmaster
Suntex Marinas
East Patchogue, NY
06.2024 - Current
Managed dock operations to ensure safe vessel arrivals and departures.
Coordinated scheduling for boat slips and service appointments to optimize dock utilization.
Supervised staff in daily dock activities and maintenance tasks.
Led monthly safety meetings with head of safety, ensuring staff remained informed on updated company guidelines.
Maintained heavy equipment regularly to ensure operational efficiency.
Oversaw upkeep of 320-slip marina, 20-spot high-and-dry rack, and marina yard to maintain operational readiness.
Monitored weather conditions to advise boaters on safe docking times.
Established priorities and assigned tasks to support dock operations.
Coordinated work schedules for drydocking, painting, cleaning and repairing vessels.
Dock Master
Danfords Hotel, Marina And Spa
Port Jefferson, NY
05.2013 - 06.2024
Oversaw a fast paced 115 slip marina.
Managed day-to-day operations, performing minor and major repairs on numerous docks.
Insuring proper placement and dockage of vessels ranging from dinghies to 300 feet.
Managed hiring processes recruiting, hiring and training of all new employees.
Oversaw marina budgets while identifying and addressing performance and personnel issues affecting operations.
In charge of recruiting, hiring and training of all new employees.
Successfully leading key projects which resulted in expanding customer base intern having a positive outcome to the facility.
Department Manager and Truck Driver
Ecotech Management
Holbrook, NY
01.2021 - 03.2022
Loaded, balanced and secured product to safely transport goods.
Maintained telephone and radio contact with supervisor to receive delivery information.
Inspected truck for defects and safe operating condition before, during, and after trips according to DOT code.
Logged driving hours and fuel usage data on time to keep reports current.
Implemented safety rules and policies to safeguard employees and reduce company liability risks.
Coordinated accurate paperwork and collected payments from customers.
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Assistant Marine Operations Manager at Dubai Marina Yacht Club – Emaar Hospitality GroupAssistant Marine Operations Manager at Dubai Marina Yacht Club – Emaar Hospitality Group