Christopher Bennett
Paso Robles
Summary
Ten years of customer service experience; retail, restaurants and wineries, handling situations from complaints to special needs. Proficient in computers, with over 6 years of experience in the Wine Industry, I am looking for the opportunity to provide exceptional service standards and improve sales tactics that will benefit your business.
Overview
9
9
years of professional experience
Work History
California Sales Manager
ONX Wines
Paso Robles
03.2019 - Current
- Developed and implemented sales strategies to increase market share.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Collaborated with marketing team to create promotional materials for target customers.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Maintained professional network of potential clients and business opportunities.
- Established relationships with key clients, while maintaining existing customer base.
- Developed one of the most successful virtual wine tasting experiences in the nation with over 15,000 units sold to date.
- Developed the ONX Sensory Experience which involved three major segments of wine tasting; Taste, Smell, & Deduction.
Wine Steward
Thacher Winery
Paso Robles, CA
10.2018 - 03.2019
- Delivers exceptional and friendly inviting service to each and every customer
- Assists management with inventory and organization of cold storage and library wines
- Conduct tours of the winery and barrel room
- Efficaciously up-sells bottles to waive tasting fees
Wine Steward
Le Vigne Winery
Paso Robles, CA
07.2018 - 09.2018
- Consistently number 1 in sells throughout the tasting room staff
- Averaged 8 club signups a pay period
- Incorporated a fashionable dress code
- Received a multitude of email reviews of outstanding experiences.
Server
Fish Gaucho
Paso Robles, CA
11.2014 - 12.2018
- Familiarity with POS systems and common restaurant procedures
- Ability to memorize patron's orders and effectively manage conflicted situations
- Teamwork oriented and willing to assist any struggling department of the restaurant
- Consistently recognized for selling specials and featured wines requested by the Chef and bar staff
- Demonstrate genuine hospitality while greeting and establishing rapport with guests
- Excellent time management skills.
Education
Level 1 Sommelier - Viticulture And Enology
Court Of Master Sommeliers, Americas
10.2019
High School Diploma -
Paso Robles High School
2013
Skills
- Customer service focused
- Problem solver
- Team oriented
- Typing - 119 WPM
- Time efficient
- Quick Learner
- Charismatic
- Attention to detail
- Innovative
- Proficient with Excel & Google Sheets
References
Quin Cody, Wine Director of Allegretto Vineyard Resort (805) 423-7862 Tony Bennett, Owner of Alchemist Garden (805) 423-1480 Troy Larkin, Owner of Fish Gaucho and Pappy Mcgregors (805) 440-2682
Timeline
California Sales Manager
ONX Wines
03.2019 - Current
Wine Steward
Thacher Winery
10.2018 - 03.2019
Wine Steward
Le Vigne Winery
07.2018 - 09.2018
Server
Fish Gaucho
11.2014 - 12.2018
Level 1 Sommelier - Viticulture And Enology
Court Of Master Sommeliers, Americas
High School Diploma -
Paso Robles High School
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