Christopher Berry
Strafford,MO
Summary
Motivated, dependable, passionate leader dedicated to maintaining an efficient, high-functioning, high-energy workplace. Will use extensive experience in the Restaurant/Hospitality space as well as the Operations Management space to achieve and maintain an optimized workplace. Proven track record of managing teams and providing a high level of customer care, even in high-stress situations. Skilled in quickly adapting to changes and solving problems. Bringing to the table an in-depth understanding of the hospitality industry and what it takes to run a successful operation.
Overview
12
12
years of professional experience
Work History
Banquet Manager
Highland Springs Country Club
Springfield, MO
09.2025 - Current
- Managed all banquet operations, ensuring seamless execution of events and exceptional guest experiences
- Coordinated with culinary team to ensure all event details aligned with client preferences and event themes
- Effectively delegated tasks to staff members to maximize efficiency
- Monitored event timelines and logistics, ensuring adherence to schedules, while addressing last-minute changes effectively
- Implemented diligent staff training procedures to ensure they provided an elevated level of care, even during large events.
- Efficiently set up and broke down conference and banquet rooms for events of all sizes, from dozens to hundreds
- Prioritized guest satisfaction by anticipating needs and providing exceptional service during events
Operations Manager
Face 2 Soul Beauty Boutique LLC
Strafford, MO
12.2019 - 09.2025
- Supervised all staff and operations on a daily basis
- Led hiring, onboarding, & training for all new hires
- Developed standard operating procedures to enhance workflow consistency across all staff
- Organized a weekly schedule for all employees
- Analyzed sales data to identify trends and optimize product offerings
- Monitored & maintained proper inventory levels of all supplies and equipment
- Led bi-weekly meetings to review staff performance
- Analyzed costs and revenues of >$1,000,000/year to maintain a proper budget
- Personally handled all direct communication with customers to ensure a high standard of customer satisfaction
- Developed & maintained relationships with outside vendors and suppliers
Restaurant Owner
The Rib Joint
Springfield
07.2018 - 12.2019
- Supervised & executed all daily restaurant operations
- Set employee schedules and monitored performance
- Oversaw all hiring, onboarding, and training of staff
- Developed & maintained relationships with outside vendors & suppliers
- Complied with all local and state licensing and operating requirements
- Managed payroll and daily deposits
- Ensured compliance with health department and maintained a safe food environment
- Analyzed costs and revenues to maintain a healthy budget
- Developed & executed marketing strategies to attract new customers
- Fostered a fun yet efficient work environment to maximize employee morale and production
Lead Server/Assistant Manager
Flame/Touch Steakhouse
Springfield
01.2014 - 04.2019
- Managed high volume dining periods with effective time management
- Provided an exceptional level of detail & service to every guest
- Trained & onboarded new front of house staff
- Oversaw and maintained proper wine & liquor inventory levels
- Maintained a high level of knowledge of menu and specials
- Resolved customer complaints promptly and professionally, always prioritizing the guest's experience
- Coordinated food & beverage service to large group reservations & banquets
Education
Finance/Management
Drury University
Springfield, MOHigh School Diploma -
Strafford High School
Strafford, MO05-2011
Skills
- Customer Service
- Event Management
- Verbal Communication
- Self-Motivated
- Detail-Oriented
- Marketing & Outreach
- Team Management
- Time Management
- POS Systems/Tech
- Relationship Building
Timeline
Banquet Manager
Highland Springs Country Club
09.2025 - Current
Operations Manager
Face 2 Soul Beauty Boutique LLC
12.2019 - 09.2025
Restaurant Owner
The Rib Joint
07.2018 - 12.2019
Lead Server/Assistant Manager
Flame/Touch Steakhouse
01.2014 - 04.2019
Finance/Management
Drury University
High School Diploma -
Strafford High School