Christopher Bianchi
Weymouth,MA
Summary
I am a versatile professional with a diverse background encompassing retail, culinary arts, Insurance and water remediation. With a Bachelor's Degree in Business Administration, I've excelled in roles ranging from retail operations at Family Dollar to successfully managing and operating a water remediation company. Known for prioritizing exceptional customer experiences, I leverage strong communication and problem-solving skills to exceed expectations and create lasting relationships. I have learned how to deal with people from all different walks of life going through crises. I approach every situation with a positive and helpful attitude. My goals are always to make sure the client is satisfied with the work and services that they are receiving. My adaptability, leadership, and expertise position me as a valuable asset across multiple industries.
Overview
3
3
years of professional experience
Work History
Owner/President
Poseidon Water & Restoration Services Inc
Boston, MA
03.2022 - 12.2023
- Managed personnel issues including recruitment, hiring, and performance evaluation.
- Organized and facilitated board meetings, strategic planning sessions, and annual conferences.
- Represented the organization with online presence to promote its mission.
- Managed design of website, marketing and SEO (Search Engine Optimization).
- Secured leads through various methods including, lead generation, and referral agreements.
- Helped customers fix their homes from start to finish after disaster.
- I approached all clients with empathy towards their situation after disaster struck.
- Designed contractual agreements and statements of satisfaction.
- Made sure all clients were pleased with our services and signed a statement of satisfaction.
- Managed all aspects of this business from start to finish.
Sales Associate
Family Dollar
Everett, MA
05.2021 - 07.2021
- Processed transactions using a point-of-sale system.
- Suggested ideas for improving store operations and increasing profits.
- Upsold additional items based on customer interests and needs.
Education
Life Insurance Producer License
Licensed Life Insurance Agent
Massachusetts 08-2024
Bachelor of Arts - Business Administration Leadership And Management
University of Maine At Presque Isle
Presque Isle, ME01-2024
IICRC Certificate - Water Damage Restoration
Institute of Inspection Cleaning & Restoration Cer
Paradise, NV01-2022
Foundations 2 of Restaurant Management & Culinary Arts - Restaurant And Culinary Management
National Restaurant Association
Washington, D.C.05-2019
Foundations 1 of Restaurant Management & Culinary Arts - Restaurant And Culinary Management
National Restaurant Association
Washington, D.C.06-2017
Skills
- Retail loss prevention
- Order Processing
- Contract Preparation
- Product Sales
- Management
- Customer Satisfaction
- Marketing
- Lead Generation
- Strong Communication Skills
- Leadership Experience
- Customer Needs Assessment
- Promotional support
- Dispute Mediation
- Meeting deadlines
- Reliable and punctual
- Superb time management
- Strategic Planning
- Listening Skills
- Goal-Oriented
- Problem-solving skills
- Negotiation Tactics
- Conflict Resolution
- Outgoing Personality
- Positive and professional
Timeline
Owner/President
Poseidon Water & Restoration Services Inc
03.2022 - 12.2023
Sales Associate
Family Dollar
05.2021 - 07.2021
Life Insurance Producer License
Licensed Life Insurance Agent
Bachelor of Arts - Business Administration Leadership And Management
University of Maine At Presque Isle
IICRC Certificate - Water Damage Restoration
Institute of Inspection Cleaning & Restoration Cer
Foundations 2 of Restaurant Management & Culinary Arts - Restaurant And Culinary Management
National Restaurant Association
Foundations 1 of Restaurant Management & Culinary Arts - Restaurant And Culinary Management
National Restaurant Association